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The Office Administration Specialist serves as the first impression of the company and central office operations. This role ensures a professional first impression for visitors and incoming callers while supporting the daily operations of the office, including facilities maintenance, vendor relationships, and general office services.
Job Responsibility:
Answer and route all incoming phone calls
Greet and route all visitors to the appropriate parties
Create, track, retrieve and cancel Visitor and Employee access badges
Manage anniversary badges for employees
Maintain receptionist policies and procedures
Serve as back-up if necessary for all mail room functions
Serve as the primary point of contact for all facility related issues
Maintain current floor plans for Support Center
Support the coordination of internal office moves involving employees, furniture, and computers
Order office and mail room supplies
Respond to staff and leadership requests
Work with external vendors on services provided
Assist in invoice coding and distribution
Assist in onsite event logistics when needed
May perform other duties as needed and/or assigned
Requirements:
High School diploma or General Education Degree (GED) required
associate or bachelor’s degree preferred
Must successfully complete all Atria specified training programs
Two (2) or more years of previous office experience
phone system experience preferred
Excellent verbal and written communication skills
Strong customer service skills
Basic computer skills required including experience using Microsoft Office and Excel
Demonstrated ability to learn and utilize technology, including phone systems and mailing and shipping processes