Offboarding Delivery Partner, Citi

Citi

Location:
Hungary, Budapest

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Off-boarding Delivery Partner will join the HR delivery Team based in Budapest/Hungary. This is senior analyst level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide Off-boarding related HR services to client groups within Citi.

Job Responsibility:

Conduct end-to-end off-boarding processes for UK and Europe (e.g. settlement agreements, terminations, severance preparations)
Engage in the full administrative process required for off-boarding at Citi
HR documents preparation
Customer service (via SNOW system) in terms of employees and managers support in off-boarding related matters
Assist with the management of all off-boarding related issues and provide advice and guidance on Citi policy and procedures
Liaise with other Teams where appropriate
Deliver HR Offboarding services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency
Partner with Human Resource Advisors (HRAs) and Country HR Officers (CHROs) on HR priorities in respective client populations to ensure delivery and implementation of HR Offboarding solutions
Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently
Act as an SME to senior stakeholders and /or other team members
Being a key contact for audit, Risk & control and compliance deliverables within the team for the supported countries
Own multiple European countries’ Offboarding processes, including Standard Operational Procedures, document templates, relevant trackers, training materials and support contingency plan
Perform key coordinating tasks within the Offboarding teams, such as RMS (Reduction in Force Management System) update/maintenance
IRM (Imaging and Records Management) update
SNOW (Service Now) queue management and reporting
solicitor invoice handling
etc.

Requirements:

3-5 years of relevant experience
Knowledge of applicable policies and regulations
Working knowledge of industry standards and practices
Proficient in Microsoft Office
Demonstrated analytical and training skills
Consistently demonstrates clear and concise written and verbal communication
Fluent English skills
Bachelor’s degree/University degree or equivalent experience

What we offer:

Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities

Additional Information:

Job Posted:
August 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Offboarding Delivery Partner