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Off Site Operations Delivery Lead

United Kingdom, Somerset · Job Posted May 05, 2026
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Job Description

The Off-Site Delivery Lead reports directly to the Construction Support Services Passenger Transport Service Manager for the delivery and maintenance of HPC's Associated Development Sites and Parking Allocation and enforcement, encompassing Park and Rides, Passenger Transport Operations, Parking and Fly-Parking administration and control. They will Deputise for the Passenger Transport Service Manager in their absence. AD Sites are defined as those facilities utilised by the HPC Project to provide a facility for which specific car parking allocations have been made to the workforce for daily travel to and from the HPC main construction site. They are responsible for the provision of substantial support services to ensure all Stakeholder needs are considered, in accordance with all safety, quality, time and cost parameters to meet the needs of the HPC construction project. The Off-Site Delivery Lead will provide technical input and advice for their scope of work - and may be involved in all stages of the procurement, planning, implementation and operation of their key contract areas. The Off-Site Delivery Lead will also act as the Project Point of Contact and local authority liaison for the control and removal of GRT community incursions to the HPC AD site portfolio.

Job Responsibility

  • Manage day to day the provision of a critical site support service to a construction workforce of circa 16,000
  • Be accountable for ensuring all statutory, regulatory and site and Associated Development site operational and health and safety controls are complied with
  • Form effective relationships with their service contract partners and champions
  • and remain mindful of the Core Project Values
  • Ensure the contract partners teams are fully competent to perform their assigned roles - and that any shortfalls are reported to the respective Service Manager without delay
  • Develop and implement plans to ensure service delivery meets or exceeds requirements, expectations and the Project work schedule
  • Ensure early intervention to avoid unnecessary escalation of issues affecting service delivery by working in the spirit of and adopting a 'one team approach

Requirements

  • Recent and relevant In-depth knowledge and experience in a Service Supply environment
  • Management [or leadership] experience in a service lead environment
  • Experience of working within the constraints of a controlled access high security environment
  • Must be confident in own abilities and be able to deliver a positive effect in a dynamic fluctuating environment
  • Willingness to learn from own experiences and the experiences of other members of the Construction Support Services Team during both successes and failures
  • Proven technical experience within a large project environment demonstrating Logistics and Facilities Management Experience
  • Excellent communication skills, able to establish, develop and maintain effective working relationships
  • Must be confident and willing to work with local supply chain partners in a cooperative way

Nice to have

  • Degree Level or Equivalent Qualification in a related subject
  • Experience of working with and developing budgets
  • Recognised and certificated 'Behavioural Safety Programme'
  • Recent IOSH accreditation [or equivalent]
  • Results orientated, team player, capable of managing emergency issues
  • Experience of using Microsoft Excel, Power Point and Word

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