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Four Seasons Logo Four Seasons · Hospitality and Tourism

Off site / In site Banqueting Manager

Italy, Milano · Job Posted January 18, 2026
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Job Description

We currently have an opportunity for an Off site / In site Banqueting Manager to join our iconic Four Seasons Hotel Milano in Italy! Reporting to the Assistant Director of F&B, you will be responsible for leading the banquet team and coordinating all aspects of on-site and off-site events.

Job Responsibility

  • Lead the banquet team and coordinate all aspects of on-site and off-site events
  • Respond to inquiries from the event/catering team and actively solicit action plans with the intention of confirming profitable catering business and achieving Monthly Production Goals
  • Uncover clients’ implied needs and wishes and create highly customized proposals accordingly
  • Manage, coordinate, and execute group assignments
  • Monitor guest room blocks, meeting space, food and beverage and special concessions
  • Effectively communicate to all departments the necessary information to successfully execute the group’s needs while maintaining a good client relationship
  • Participate in weekly, Operations Meeting, Banquet Event Order (BEO) Meeting and any other required meetings relevant to the role
  • Promote, sell and service to assigned market in defined geographic region or vertical segment
  • Assist in all the operating and administrative tasks
  • Entertain event tastemakers on a regular basis
  • Ensure successful execution of group and client satisfaction
  • Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event
  • Ensure accuracy of Banquet Checks and provide bill review on completion of events
  • Keep Director of Catering promptly and fully informed of all potential challenges or unusual matters so prompt corrective action can be taken where appropriate
  • Supervise the execution of banquet events
  • Review all function space with banquet manager and when required head house attendant
  • Ensure satisfaction of clients throughout and at the outset of all events
  • Respond according to the crisis management plan to any hotel emergency or safety situation
  • Assist in the preparation of reports as required by the DOC
  • Keep informed as to the daily hotel activities
  • Type all daily catering correspondence in order of priority
  • Ensure all information regarding each group is sent to the proper department on schedule to facilitate the proper handling of the group
  • Review all banquet event orders and daily and weekly banquet sheets to ensure accuracy in content as well as spelling
  • Provide a friendly and professional service that always exceeds guests’ expectations
  • Understand and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety
  • Undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position
  • Report for duty punctually wearing professional attire
  • Maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards
  • Comply with Four Seasons standards while working harmoniously and professionally with co-workers and leaders at all levels
  • Comply with Four Seasons’ Work Rules and Standards of Conduct

Requirements

  • Food service experience in luxury hotels and/or stand-alone bar, restaurants
  • Attention to detail
  • Strong interpersonal and relationship building skills
  • Ability to multi-task with excellent organizational skills
  • Be a team player
  • Bring personal touch and energy to guest experiences
  • Possess the legal right to work in Italy
  • Fluency in English and Italian

Nice to have

  • A special talent and passion for ensuring you and your team deliver the highest of standards consistently and ensuring exceptional service and attention to our guests
  • Shares our passion for excellence and who delights in the magic of curating special experiences and memories for our guests

What we offer

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Dry Cleaning for Employee Uniforms
  • Meals available at our Employee Restaurant
  • Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
  • Employee Recognition Programs
  • Opportunities to build a successful career with global potential
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