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Off-Price Wholesale Operations Coordinator

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The Dune Group

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Location:
United Kingdom , London

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an established Wholesale Coordinator to join our Off Price Wholesale Department. You will be a dynamic people-person with the ability to build collaborative working relationships quickly. To provide effective support to the Off Price Department in order to drive sales, overachieve targets and maximise profitability. You will efficiently and accurately execute the operational activities of the Off Price channel, ensuring that all business needs are met. This role will own the operational aspect for Off Price customers.

Job Responsibility:

  • Act as the primary operational contact for customers and suppliers, providing prompt, professional support across all queries
  • Manage end‑to‑end Off Price operations, including supply chain, logistics, FOB/POE/landed shipping methods, and compliance with customer packing and QC requirements
  • Maintain accurate operational schedules and critical paths, collaborating closely with Sales, Buying and Suppliers to minimise risk and support revenue delivery
  • Handle PO management, including raising and updating POs, resolving discrepancies, and ensuring alignment with schedules
  • Coordinate timely and accurate invoicing, legal paperwork, and order book updates, working closely with Finance and suppliers
  • Support free stock list processes, general administration tasks, and provide cross‑team support during busy periods or staff absences
  • Build strong working relationships internally and externally, ensuring excellent service while maintaining discretion across customers and suppliers
  • Participate in regular team meetings and contribute to effective communication across Off Price, Wholesale, Finance, Logistics and Buying

Requirements:

  • 3 Years’ experience within Wholesale Operations or similar area with transferable skills
  • Highly organised and efficient with excellent administration skills
  • Proficient in Microsoft Office, in particular Excel – ideally knowledge of basic formulas
  • Process driven – logical, analytical, numerate, accurate and detail-oriented
  • A natural problem-solver, who is able to multi-task and work under pressure in a fast-paced environment
  • Positive ‘can do’ attitude, adaptable, proactive, enthusiastic and prepared to be hands-on
  • A diplomatic team player, with excellent interpersonal skills who can interact effectively at all levels and build relationships internally and externally and can also work autonomously when required
  • Excellent presentation and great ambassador for The Dune Group
  • Sound experience of working in a similar role within the fashion / retail industry
What we offer:
  • Blended working – spreading your time across our office and remote working
  • Sustainable office in bustling West London (near Westfield)
  • Friendly and open culture with flat structures allowing plenty of opportunity for development
  • Company growth and opportunity
  • Dune is evolving all the time
  • Open-minded company, welcoming thoughts and ideas to be shared
  • Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK
  • 60% employee discount on Dune products
  • 25 days holiday (plus the bank holidays)
  • Cycle2work
  • Company pension scheme
  • Life assurance for all team members
  • 3.00 p.m. finish every pay day Friday
  • Team socials and drinks
  • Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance
  • Our own Wellbeing Allies – there to talk when you need them

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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