Ocean Import Customer Service Job at Randstad (Montreal)

Logistics Coordinator

We are looking for a detail-oriented Logistics Coordinator to oversee internatio...

Location

United States , Bergen County, New Jersey

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience managing ocean container shipments, customs clearance, drayage, and air freight logistics
Proficiency in Microsoft Excel and Outlook is required
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently in a dynamic environment
Strong organizational skills with an exceptional attention to detail
Proven problem-solving skills to address and resolve logistics challenges
Excellent verbal and written communication abilities to interact effectively with factories, carriers, customs brokers, and internal teams

Job Responsibility

Coordinate the loading and scheduling of ocean containers with factories to ensure timely shipments
Manage customs clearance processes by collaborating with customs brokers to guarantee compliance and prompt delivery
Arrange drayage services and inland transportation by liaising with carriers to facilitate smooth logistics operations
Select and assign shipping methods, including ocean and air freight, based on cost-effectiveness, reliability, and deadlines
Prepare and review import documentation to ensure compliance with regulations and accurate record-keeping
Organize and validate shipment data for entry into company systems, maintaining accuracy and completeness
Work closely with internal teams and external partners to troubleshoot and resolve shipment-related issues
Support supply chain improvement projects and handle special assignments as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Associate Logistic Manager, Compliance and Customer Service

The Associate Logistics Manager – Compliance & Customer Service leads internatio...

Location

United States , Hoboken

Salary:

88600.00 - 133000.00 USD / Year

Unilever

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Supply Chain, International Business, Logistics, Trade Compliance, or a related field
5+ years of experience in international trade compliance, logistics, or supply chain operations
Experience leading or coordinating teams within a compliance or operational environment
Strong working knowledge of U.S. and Canadian import/export regulations and customs processes
Hands-on experience with Free Trade Agreements, tariff classification, duty management, and trade programs (e.g., USMCA, CTPAT)
Proficiency in SAP, customs and broker portals (e.g., ACE), and reporting or analytical tools
Strong communication, stakeholder management, and problem-solving skills
Ability to operate effectively in a fast-paced, cross-functional, and highly regulated environment

Job Responsibility

Own end-to-end U.S. and Canadian import and export compliance, ensuring adherence to CBP, CBSA, and other applicable government-agency requirements
Bring a strong risk-and-controls mindset to customs execution, documentation, audit readiness, and issue resolution
Use import data, analytics, and reporting to identify trends, risks, and savings opportunities, and drive duty and tariff mitigation through accurate classification, valuation, and Free Trade Agreement utilization
Partner with Planning, Procurement, Finance, Tax, Regulatory, Transportation, and Supply Chain teams, translating trade requirements into practical, value-based decisions
Lead Import/Export Compliance Specialists through clear priority setting, day-to-day guidance, coaching, and ensuring consistent execution
Manage customs brokers, freight forwarders, and service providers through performance management, KPIs, and continuous improvement
Improve trade compliance processes, systems, and data governance across SAP, ACE, broker portals, and related tools to support scale and operational excellence
Partner with Transportation and Planning teams to monitor and improve logistics KPIs, including cross-border lead times, to support reliable planning, inventory positioning, and service performance
Support logistics KPIs through strong customer service, supporting Dispatch Rate and On Time Dispatch performance through strong compliance execution and customer service coordination
Ensure timely ocean and over-the-road (OTR) customs-clearance operations by reducing compliance-processing time, tracking performance, and driving corrective actions

What we offer

Bonus eligible
Long-Term Incentive (LTI) eligible
Eligible to participate in benefits plan which may include health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits

Fulltime

Senior Sales Business Development Executive

We are the world’s leading logistics provider with operations in over 220 countr...

Location

United States of America , Chicago

Salary:

79777.50 - 106370.00 USD / Year

DHL Group

Expiration Date

Until further notice

Requirements

Requires a minimum of 3-5 years field sales in freight forwarding or two years of operational experience
5+ year of Sales Experience (international logistics sales preferred)
Experience with logistics processes, systems and solutions
Solid PC operational knowledge along with Microsoft Office applications experience
Knowledge of international commercial transportation (air and ocean freight required)
Bachelor degree desired
Outgoing, upbeat and resourceful personality
Ability to maneuver through a global network to ensure best customer service

Job Responsibility

Win, retain and develop medium-sized Business Customers through sales "hunting" activity, correctly assessing the prospective account as Profitable, Significant or Strategic in order to secure winning bids
Maximize sales growth from existing customers through the development of new sales, product marketing, and customer support strategies
and achieving specific volume growth targets in the assigned area(s) of the business
Build rapport and trust with customers by being informed about customer’s business and the market and support customer retention through collaboration with all resources including our Product teams, Trade Lane Managers, other sales channels, and local Station Management
Recommend solutions based on customer needs by using industry knowledge
Engage in organizing and supporting customer workshops intended to share information across diverse subjects such as Import brokerage compliance regulations, new product offerings, and other training intended to benefit the client
Use networks within the various Sales channels within Deutsche Post DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
Collect relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations
Perform all aspects of the sales process and input & update all relevant activities utilizing CRM daily

What we offer

Competitive base salary plus role dependent performance-based incentives
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions
Vision: Optional coverage for exams, frames, and contacts
Dental: Optional coverage for preventive, basic, and major services
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days

Fulltime

Logistics Coordinator

Are you currently looking for a logistics coordinator opportunity in Dollard Des...

Location

Canada , Dorval

Salary:

60000.00 - 65000.00 CAD / Year

Randstad

Expiration Date

May 29, 2026

Requirements

MUST be fluent in English (written/spoken)
English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis
Great communicator (in person, Teams, telephone and email)
Creative problem solver
Confident
Assertive when needed
Flexible
Organized
Team player in a very collaborative and open environment
Ability to work independently and in a team

Job Responsibility

Coordination of shipments from Latin America (working closely with suppliers and freight forwarders)
Last mile logistics for import shipments (ocean reefer containers)
Follow up on customs and FDA releases
Ensure fluid flow of cargo to our customers
actively address issues with service providers (ocean carriers, forwarders, warehouses, truckers)
Other tasks as required

What we offer

Competitive annual salary
Part of the annual, discretionary bonus plan
Health and dental insurance (100% of premiums paid by company) after 3 months employment
Telus Virtual Health Care Telemedicine after 3 months of employment
3 weeks paid vacation per year
5 personal days
Hybrid work model, 2 day per week from home
50% subsidized gym membership to Fit Form West Island
Flex Friday work hours
Casual-professional work environment

Fulltime

New

Procurement Analyst II (Ocean Transportation)

The Procurement Analyst II is responsible for supporting all tactical /operation...

Location

United States , Diamond Bar

Salary:

82011.54 - 118916.74 USD / Year

Niagara Bottling

Expiration Date

Until further notice

Requirements

2 Years – Experience in Field or similar manufacturing/Transportation/Supply Chain/Logistics environment
2 Years – Experience in Position
0 Years – Experience managing people/projects
Bachelor's Degree in Business or Management or other related field or equivalent experience

Job Responsibility

Manage international import process through shipment lifecycle, including but not limited to maintaining import shipment documentation, US Customs compliance, shipment track and trace, coordinating with ocean transportation vendors, communicating with overseas suppliers, etc.
Resolve discrepancies and freight issues including but not limited to ocean freight and drayage services
Identify opportunities to reduce Total Cost of Ownership (TCO)
Analyze market conditions to effectively manage logistics costs and projects
Support annual RFP/ RFQ process from creation to completion and provide supplier selection recommendations
Manage quarterly and monthly business reviews with carriers
Support contract management and contract compliance for existing and new vendors/carriers
Develop and present category reports for management
Provide recommendations for process improvements and performance tracking metrics
Support system and process improvement on PO/shipment visibility and invoicing

What we offer

Paid Time Off for holidays, sick time, and vacation time
Paid parental and caregiver leaves
Medical, including virtual care options
Dental
Vision
401(k) with company match
Health Savings Account with company match
Flexible Spending Accounts
Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements

Fulltime

Import / Export Account Manager

This is a fantastic opportunity to join a great team in a business that’s gone f...

Location

United Kingdom , Wythenshaw, Greater Manchester

Salary:

30000.00 - 35000.00 GBP / Year

Bowmay Consulting Ltd

Expiration Date

Until further notice

Requirements

solid experience in ocean freight imports & exports (essential)
air freight experience would be a huge plus
comfortable maintaining customer relationships and key accounts
excellent verbal and written communication, collaborating with people at all levels
commercially savvy with previous pricing and invoicing experience
highly organised, dependable and happy to roll your sleeves up as and when needed
full, clean drivers licence for occasional client meetings

Job Responsibility

be the go-to person for a group of regular customers and key accounts, building relationships and making sure shipments run smoothly
look after ocean import and export shipments from start to finish, with air freight where needed
confidently work with overseas agents, carriers and suppliers to keep things moving efficiently
handle pricing, invoicing and costs with care and attention to detail
keep customers informed, especially when things change or need sorting
choose the right services for each job, balancing service, cost and reliability
spot opportunities to strengthen existing accounts as relationships grow
manage your own workload while being part of a fun and supportive, close-knit team

What we offer

25 days hols + BH’s
company pension scheme
quarterly bonus
annual dividends
1-day per week WFH
your birthday off
excellent staff benefits
flexible working (after probationary period), in-keeping with the wider team

Fulltime

Operations Team Lead

Cogoport is currently looking for an individual who has the mindset of an entrep...

Location

India , Gurugram

Salary:

Not provided

Cogoport

Expiration Date

Until further notice

Requirements

MBA from Tier - 1/ Tier - 2 institutes
4+ years of experience in project management or an MBA with specialization in operations along with 2+ years of related experience
strong problem-solving capabilities
ability to lead young and dynamic teams and own projects end-to-end
strong analytical and project management skills
outstanding interpersonal skills
ability to prioritize and execute tasks in a high-pressure and fast-paced environment

Job Responsibility

ensure quality shipment execution and monitoring, meeting internal KPIs and SLAs
managing shipment documentation as per individual customers' SOPs for Ocean Imports to India and managing the team handling the documentation and operations
coordinating with service providers for documentation
ensure data accuracy for uploaded documents
follow policies, procedures, standards, and ensure compliance with transport and maritime regulations
review work instructions periodically and update as required
communicate with stakeholders across functions to clarify doubts
suggest and recommend changes needed in the product and process to optimize the shipment execution process

Fulltime

Field Sales Executive

Purpose of the Job: As a Field Sales Executive, you will be responsible for driv...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business or any other related field
Proficiency in MS Office (Excel, Word, PowerPoint and Outlook)
At least 2 - 4 years B2B sales experience, preferably in transport/logistic or shipping industries.
Good knowledge and understanding of Export-Import
Excellent interpersonal, negotiation and communication skills
Proficiency in English (written & spoken)
Strong understanding of market dynamics and requirements
Ability to build rapport with customers quickly

Job Responsibility

Develop and maintain strong relationship with customers and internal stakeholders
Identify and acquire new business opportunities while managing and growing existing accounts
Promote & sell freight forwarding solutions, including air, ocean, road freight and related logistic services based on needs
Drive revenue growth through cross-selling, upselling, and new business development initiatives
Ensure best sales practices to meet customer needs and expectations and capitalize on growth
Enhance customer loyalty by delivering customized tailored solutions
Ensure a healthy balance of revenue growth from organic and new business generation based on proper customer profiling
Ensure customers are using cost effective services channels and increase use of automation
Regularly reviewing customer performance and targets to ensure coming up with plans to help achieve and exceed targets set
Collect required customer information and documents to ensure proper customer onboarding and efficient operational handover

Ocean Import Customer Service

Randstad

Location:
Canada , Montreal

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 23, 2026

Expiration:
May 25, 2026

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Job Description:

Job Responsibility:

Requirements:

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