Ocean Export Supervisor

• Manages, oversees, and performs supervisory tasks to direct and control activities performed to effectively manage the end to end Ocean Export processes
• Serves as the escalation contact for customer’s Ocean Export shipments
• responsible for the financial aspects and results
• sets, communicates, and drives KPIs to ensure customer satisfaction
• Assumes responsibility for good working practices, safety, and security for customer shipments and staff
• Collaborate with internal customers (Ocean Gateway, Trucking, and, Handling etc.) for seamless customer service and improve process flows
• engage with sales to grow business by participating in sales meetings and customer calls
• Review and manage month end reports, review P/L, open Accounts Payables Accounts Receivables
• escalates carrier performance issues when required with the US Ocean Freight Product team

• 4+ years of experience with Freight Forwarding experience required, strong preference for Ocean Export experience
• 1+ years of supervisory / leadership experience strongly preferred
• Bachelor’s degree or equivalent experience/qualification
• Basic knowledge of Cargo Wise system is preferred
• Demonstrated leadership ability to include driving KPIs, employee engagement / team building. Strong ability to develop, coach, train, and mentor staff to success
• Exceptional communication skills (verbal, written, and presentations)
• Strong computer skills: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook)

Basic knowledge of Cargo Wise system

• Competitive base salary plus role dependent performance-based incentives
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions
• Vision: Optional coverage for exams, frames, and contacts
• Dental: Optional coverage for preventive, basic, and major services
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days