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This position supports international ocean exports by overseeing shipment coordination, documentation, and communication from initial booking through final release. The ideal candidate is organized, detail-oriented, and comfortable managing multiple deadlines while working with customers, carriers, brokers, and internal partners.
Job Responsibility:
Oversee ocean export shipments through each stage of the process, ensuring cargo moves accurately and on schedule from booking through document completion
Arrange space with ocean carriers and non-vessel operating common carriers while aligning shipment plans with required sailing schedules
Create, review, and finalize export paperwork such as bills of lading, commercial invoices, packing lists, shipping instructions, and related trade documents
Work closely with customs and brokerage partners when clearance support is needed to keep freight moving without unnecessary delays
Provide timely shipment updates to customers and overseas contacts, addressing questions and maintaining clear communication throughout transit
Track cut-off times, sailing dates, and document deadlines to reduce the risk of missed departures or compliance issues
Investigate and resolve operational problems including schedule changes, rolled cargo, and documentation inconsistencies
Maintain precise shipment data and records within the company’s logistics and freight management systems
Coordinate with trucking providers, warehouses, and terminal teams to support container movement and cargo readiness
Review charges, shipment costs, and related invoices to support accurate billing and financial processing
Requirements:
1–3 years of experience supporting ocean export operations, preferably within a freight forwarding environment
Working knowledge of international shipping practices, export documentation, and Incoterms
Familiarity with export compliance standards and related customs brokerage processes is preferred
Strong organizational skills with the ability to prioritize multiple shipments and time-sensitive tasks
High level of accuracy and attention to detail when handling documentation and operational records
Effective written and verbal communication skills for working with customers, vendors, and cross-functional teams
Proficiency with Microsoft Office applications
experience using freight forwarding or logistics software is a plus
Ability to work independently while also contributing effectively in a team-oriented setting
Nice to have:
Familiarity with export compliance standards and related customs brokerage processes is preferred
experience using freight forwarding or logistics software is a plus