Ocean Activities Attendant

Deliver the highest level of customer service when interacting with residents, hotel guests, and community visitors. Provide accurate and informative guidance related to ocean awareness, ocean ecology, environmental practices, water safety, and general knowledge of the region, ocean, and resort. Assist in the facilitation and execution of aquatic programs for residents and guests, ensuring optimal utilization of facility offerings while supporting innovation and excellence in guest experiences. Promote and support revenue-generating services by effectively communicating program offerings, assisting with reservations, and upholding service standards for all Ocean Activities programs. Maintain all required certifications and consistently comply with mandatory safety protocols and performance standards. Participate in ongoing performance evaluations and training opportunities to support personal and departmental development. Contribute to a positive and professional working environment by demonstrating strong teamwork, reliability, and adherence to operational requirements. Participate in regular staff trainings and safety drills. Assist in promptly resolving guest concerns with professionalism and accuracy. Complete incident reports, safety documentation, and equipment logs as required. And more!