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Ocean Activities Attendant

United States of America, Naples Employment contract · Job Posted April 27, 2026
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Job Description

Deliver the highest level of customer service when interacting with residents, hotel guests, and community visitors. Provide accurate and informative guidance related to ocean awareness, ocean ecology, environmental practices, water safety, and general knowledge of the region, ocean, and resort. Assist in the facilitation and execution of aquatic programs for residents and guests, ensuring optimal utilization of facility offerings while supporting innovation and excellence in guest experiences. Promote and support revenue-generating services by effectively communicating program offerings, assisting with reservations, and upholding service standards for all Ocean Activities programs. Maintain all required certifications and consistently comply with mandatory safety protocols and performance standards. Participate in ongoing performance evaluations and training opportunities to support personal and departmental development. Contribute to a positive and professional working environment by demonstrating strong teamwork, reliability, and adherence to operational requirements. Participate in regular staff trainings and safety drills. Assist in promptly resolving guest concerns with professionalism and accuracy. Complete incident reports, safety documentation, and equipment logs as required. And more!

Job Responsibility

  • Deliver highest level of customer service when interacting with residents, hotel guests, and community visitors
  • Provide accurate and informative guidance related to ocean awareness, ocean ecology, environmental practices, water safety, and general knowledge of the region, ocean, and resort
  • Assist in facilitation and execution of aquatic programs for residents and guests
  • Promote and support revenue-generating services by effectively communicating program offerings, assisting with reservations, and upholding service standards
  • Maintain all required certifications and consistently comply with mandatory safety protocols and performance standards
  • Participate in ongoing performance evaluations and training opportunities
  • Contribute to a positive and professional working environment
  • Participate in regular staff trainings and safety drills
  • Assist in promptly resolving guest concerns with professionalism and accuracy
  • Complete incident reports, safety documentation, and equipment logs as required

Requirements

  • Current CPR, AED, and First Aid certifications
  • Previous experience in Ocean Activities, recreation, lifeguarding, or relevant roles
  • Proficiency in communication, adherence to procedures, and compliance with safety standards
  • Flexibility in scheduling, including availability on weekends and holidays
  • Fluency in English
  • Legal authorization to work in the United States

What we offer

  • Lucrative salary
  • Medical, Dental, Vision, and 401K with employer matching
  • Time off plans starting on the day of hire
  • Complimentary and discounted hotel stays around the world
  • Wellbeing and mental health initiatives
  • Embracement and promotion of diversity in workplace
  • Complimentary employee meals and beverages
  • Tuition reimbursement

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