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Ocean Activities Attendant

United States of America, Naples · Job Posted May 05, 2026
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Job Description

Deliver the highest level of customer service when interacting with residents, hotel guests, and community visitors. Provide accurate and informative guidance related to ocean awareness, ocean ecology, environmental practices, water safety, and general knowledge of the region, ocean, and resort. Assist in the facilitation and execution of aquatic programs for residents and guests, ensuring optimal utilization of facility offerings while supporting innovation and excellence in guest experiences. Promote and support revenue-generating services by effectively communicating program offerings, assisting with reservations, and upholding service standards for all Ocean Activities programs. Maintain all required certifications and consistently comply with mandatory safety protocols and performance standards. Participate in ongoing performance evaluations and training opportunities to support personal and departmental development. Contribute to a positive and professional working environment by demonstrating strong teamwork, reliability, and adherence to operational requirements. Participate in regular staff trainings and safety drills. Assist in promptly resolving guest concerns with professionalism and accuracy. Complete incident reports, safety documentation, and equipment logs as required.

Job Responsibility

  • Deliver the highest level of customer service
  • Provide guidance related to ocean awareness, ocean ecology, environmental practices, water safety
  • Assist in facilitation and execution of aquatic programs
  • Promote and support revenue-generating services
  • Maintain required certifications
  • Participate in performance evaluations and training
  • Contribute to a positive working environment
  • Participate in staff trainings and safety drills
  • Assist in resolving guest concerns
  • Complete incident reports and equipment logs

Requirements

  • Current CPR, AED, and First Aid certifications
  • Previous experience in Ocean Activities, recreation, lifeguarding, or relevant roles
  • Strong interpersonal and communication skills
  • Ability to perform effectively under pressure
  • Effective organizational skills
  • Flexibility in scheduling including weekends and holidays
  • Fluency in English
  • Legal authorization to work in the United States

What we offer

  • Lucrative salary
  • Medical
  • Dental
  • Vision
  • 401K with employer matching
  • Time off plans starting on the day of hire
  • Opportunity to be part of cohesive team
  • Complimentary and discounted hotel stays around the world
  • Wellbeing and mental health initiatives
  • Promotion of diversity
  • Complimentary employee meals and beverages
  • Tuition reimbursement

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