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As an Occupancy Planner you’ll be responsible for managing the client’s space portfolio by understanding their workplace’s capacity, demand and supply. You will develop migration plans and sequencing of group-level and individual moves as well as facilitating and/or resolving planning issues identified. You will identify and recommend policies and procedures, maximising space and driving solutions to improve productivity and efficiency. One of your key responsibilities will be to foster critical relationships with various clients and stakeholders. You will need to establish clear and open communication channels ensuring our clients receive the highest quality service and delivery. Managing many varying projects whilst ensuring a robust relationship is key. You’ll also be accountable for preparing and updating accurate regular and ad hoc reports, to the client and to your direct line manager. This will require your familiarity with typical occupancy metrics and industry occupancy trends.
Job Responsibility:
Perform management and tracking of agreed space and occupancy data sets, such as seat assignments, space types, architectural layouts, within relevant technologies
Development of space solutions by analysing occupancy, utilisation and space data
Tactical Occupancy Planning duties (e.g. Space Planning & Block and Stack Plans) including preparation of options/recommendations
Contribute Strategic planning ideas with other members of the occupancy planning team to resolve campus/building-specific forecasts, needs, concerns, and issues
Work with FMs and PMs on projects related to moves, space audits, occupancy, vacancy, and change management
Collaborate with project and construction teams on large, multi-phase relocations/restacks
Ensure accurate reporting of space related information (using IWMS tools) and foster critical relationships between various individuals and organisations such as Department Managers and/or Administrative Assistants to collect seating assignments
Identify proactive needs/troubleshoot deficiencies to address concerns and initiate best practices
Requirements:
Strong interpersonal skills - respect
enthusiastic
patience
agile
precise and logic
Flexibilities and adaptability to the changes
Growth mindset - Strong desire to develop new and varied skills
Conscious of improvements
Value teamwork with respect
Ability to effectively deal with high pressure situations
Understanding of the crucial data management processes
Attention to detail and accuracy, particularly numbers and spatial creativity
Ability to deliver in a fast-paced, high-volume environment with tight operational deadlines
Ability to translate data into planning initiatives & data-driven decision making
Excellent communicator across different levels of the business
Ability to coordinate and manage multiple stakeholders across Global Platform
Superior communications and client relationship management skills
Excellent English written and oral communication skills (and local language where appropriate)
Strong Google Product knowledge(Slide,Doc,Form,Site), or PowerPoint and Advanced Excel skills (formulas, pivot tables, charts, Macro…)
Previous experience in space/occupancy planning or MAC experience is preferred
AutoCAD and CAFM system experience are also highly desirable.
Nice to have:
AutoCAD and CAFM system experience are also highly desirable.
What we offer:
We’ll offer you a competitive salary and benefits package.