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To provide technical knowledge in support of the University’s academic environment through research, implementation and configuration of all technology equipment in classrooms and to manage media technology projects to include preparing scope of work with customer, designing system, working with customer to bid/procure items, and facilitation of installation. Provides in-house control system programming, if required, to complete installation.
Job Responsibility:
To provide technical knowledge in support of the University’s academic environment through research, implementation and configuration of all technology equipment in classrooms
To manage media technology projects to include preparing scope of work with customer, designing system, working with customer to bid/procure items, and facilitation of installation
Provides in-house control system programming, if required, to complete installation
Requirements:
Exceptional knowledge of the technical installation of digital audio visual systems
Exceptional knowledge in the design, configuration, and support of media systems and technology equipment to include digitally, computer-based audio and video systems, with output from various sources
Working knowledge of interface of digital media equipment with computer technology
Demonstrated ability to understand customers’ needs effectively and communicate options for problem resolution to customers
Demonstrated ability to organize and manage multiple projects
Working knowledge of desktop operating systems, networking concepts, and office applications
Some knowledge of basic programming
Working knowledge to troubleshoot complex audio, video, and control systems problems
Demonstrated ability to interact with vendors and University community
Demonstrated ability to effectively manage time and set priorities
Demonstrated ability to independently apply technical judgment and skills to determine solutions
Effective communications skills
Excellent customer service skills
Valid Driver’s License and insurable driving record
Any equivalent combination of training and experience
Some experience in designing and supporting multi-media technology systems
Considerable experience with systems design and planning
Experience with control system design programming
Considerable experience in problem solving and decision analysis
Nice to have:
Formal training in media/technology related field
Some programming experience, preferably C++, Apple Script, and/or Flash
Avixa CTS certification
Experience with Crestron or AMX control system design programming