Observatory Guide

• Lead and facilitate nightly observatory experiences, including storytelling, cultural interpretation, Hawaiian wayfinding, and guided stargazing for group and private sessions
• Operate and oversee the safe use of a 1‑meter telescope and related systems
• conduct safety briefings and guide guests through celestial viewing experiences (planets, galaxies, star clusters)
• Manage observatory bookings and guest communications using internal systems (Outlook, Book4Time, Key), including scheduling, reservations, waivers, and coordination of guest preferences and flow in collaboration with resort teams
• Support internship programs, team development, and community outreach by mentoring students and assisting with training, educational events, and community nights
• Partner with Activities, Concierge, Guest Services, and Cultural teams to coordinate programming, events, guest logistics, and transportation while supporting cultural programming as scheduled
• Maintain observatory equipment (telescope, optics, cameras, software), monitor environmental conditions for optimal viewing, and assist with astrophotography and image processing to enhance guest experiences

• Successful candidate must possess legal work authorization in United States
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
• Hawaii Driver’s Abstract and PUC Certification is required for this role
• Ability to stand for extended periods, lift up to 30 lbs., and push/pull as needed during shifts
• Strong public speaking and storytelling skills, with the ability to engage and educate diverse audiences
• Knowledge of or willingness to learn astronomy, Hawaiian wayfinding, and celestial navigation

Additional cultural or astronomy-related certifications are preferred

• 100% Employer contributed Medical, Dental, and Vision benefits
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!