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An engineering position in Inventory Data & Enterprise Application Services (IDEAS) Observability group that will play a key role in Architecting / Planning and developing Observability solutions. Focus is on the Event Management space processing events form upstream Observability tooling and processing them through AI/ML functions, Ticketing, notifications, and other automations.
Job Responsibility:
Drive engineering and certification of event management and infrastructure monitoring platform products
Development of custom tooling extension and integrations of monitoring services with external systems, such as CMDB’ s, ticketing and notification systems and larger data lake technologies and deliver with automated SRE tooling functions
Work closely with engineering, and operations, and applications teams across Citi to understand and collect monitoring and data analytics requirements
Support Service Now SaaS migration by developing and testing custom integrations between Event Management tooling and Service Now SaaS, internal ansible playbook automation functions and internal notification systems (Heed)
Requirements:
6+ years’ Engineering of 3rd party software and services in the event management space
Proficient in Agile work methods and JIRA based workflow management
Required working knowledge of event Management systems like (BigPanda, Moogsoft, Netcool etc)
Working knowledge of Event Management Rules developments, Triggers & Automation development
Strong skillset required in Linux (RHEL) and Windows
packaging
OS concepts and services
shell scripting
regular expressions
end-to-end testing
performance/scalability testing
implementing open-source solutions
product customizations
Java
JSON
Experience with software delivery and documentation tools like Bit bucket, Artifactory, Jenkins, JIRA Confluence
Bachelor’s degree/University degree or equivalent experience
Nice to have:
Knowledge of Data Science, Machine learning and Artificial intelligence will be a plus
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays