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The Engineering Lead Analyst is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to drive a variety of engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework.
Job Responsibility:
Design and Implement Observability Platform
Cloud Integration: Ensure seamless integration with public cloud providers, enabling E2E business transaction from on-Prem to Public cloud
Stakeholder Collaboration, Senior Leadership Communication, Best Practices and Standards
Support all products within functional area, from design to implementation and ongoing performance according to business need
Identify, establish and maintain strategic partnerships with executives from technology vendors within assigned area and coordinate to influence vendor product roadmaps to be in line with Citi strategic goals
Ensure that Citi makes appropriate strategic choices in the onboarding, management and exiting of vendors from the product portfolio
Ensure there is adequate capital budget to develop and implement the assigned strategic technology roadmap
Provide technical leadership in the design of highly complex systems
Develop and advocate for new solutions to undefined system needs, where no solution is available within the technical community
Impact the engineering function by contributing to technical direction and strategic decisions
Ensure products are ready and adhere to global operational standards for ongoing operation and support
Mentor junior team members and allocate work
Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
10+ of relevant experience in an Engineering role
Experience working in Financial Services or a large complex and/or global environment
Project Management experience
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills
Ability to work in a matrix environment and partner with virtual teams
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
Proven track record of operational process change and improvement
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred
Deep understanding of observability principles and practices (metrics, logs, tracing)
Extensive hands-on experience with various observability tools and platforms such as: APM: Dynatrace, New Relic, AppDynamics