Observability Engineer

• Observability as a Service: Build and manage centralized observability platforms (Elastic, Prometheus, Grafana) that serve as a shared resource for all internal development teams
• Telemetry Pipeline Management: Design and optimize telemetry pipelines to ensure high-fidelity data collection, transformation, and routing using OpenTelemetry (OTel)
• DevX Advocacy: Partner with software engineering teams to understand their pain points, providing consultation and tooling that makes "monitoring by default" easy and intuitive
• Automation & Tooling: Write and edit code (Python, Go) to automate manual processes, reducing the operational burden on feature teams
• Dashboarding & Alerting: Build sophisticated Grafana dashboards and alerting logic that provides actionable insights rather than noise
• Documentation & Enablement: Create clear, concise technical documentation and "golden paths" to help developers self-serve their observability needs
• CI/CD Integration: Integrate monitoring and reporting into deployment pipelines to ensure system health is validated during every release
• Triage & Mitigation: Assist teams in triaging complex production issues by providing deep-link visibility and data-driven insights to prevent future regressions

• Bachelor’s Degree: Engineering, Computer Science, or a related field (relevant work experience also considered)
• 3–4 years of experience in SRE, DevOps, or Platform Engineering roles
• Deep expertise in OpenTelemetry, Elastic (ELK/ECK), Prometheus, and Grafana
• Proficiency in Ansible and Terraform for managing cloud resources and configuration
• Strong facility in Python or Go for building internal tools and automation
• Experience deploying and operating applications in public cloud environments (AWS, Azure, or GCP)
• Experience with Concourse, GitHub, and Artifactory
• Strong UNIX/Linux background with a firm grasp of CLI utilities, network protocols (HTTP/TLS), and asynchronous messaging
• A commitment to supporting developers as internal customers
• Firm understanding of Agile, Scrum, and Kanban methodologies
• A "win as a team" mentality

Familiarity with Maven, Jenkins, or Nexus is a plus

• Paid Time off
• Physical Wellbeing benefits
• Financial Wellbeing benefits
• Emotional Wellbeing benefits
• Life Events + Family Support benefits