Job Description
We are currently seeking a Observability Consultant to join our team in bangalore, Karnātaka (IN-KA), India (IN). Lead – Digital Banking Monitoring and Observability Engineering. The Lead for Digital Banking Monitoring and Observability Engineering is accountable for owning, administering, and evolving the monitoring and observability ecosystem for Digital Banking applications. This role carries end to end responsibility for platform configuration, governance, operational health, and continuous improvement to enable proactive detection, stability, and business aligned outcomes. This position serves as the single India based owner for enterprise observability platforms including ThousandEyes and Splunk, with full responsibility for tenant administration, access control, configuration standards, alert governance, dashboards, integrations, and operational hygiene. Beyond monitoring platforms, the role requires strong technology depth across SaaS based platforms, cloud hosted application architectures, and databases. The Lead is expected to bring solid conceptual and practical understanding of relational and non relational databases including Oracle, SQL, and MongoDB, enabling meaningful monitoring design, effective troubleshooting, and informed collaboration with engineering teams. Working closely with US based engineering, platform, and operations teams, this role drives alignment on monitoring strategy, tooling usage, and roadmap priorities. The Lead operates independently, makes sound technical and operational decisions, and represents monitoring and observability with confidence across time zones. A strong focus is placed on automation and simplification through Python based solutions and the thoughtful application of GenAI concepts to improve alert intelligence, triage, and operational insights. Flexibility to work in the second shift until at least 10:30 PM IST is essential to enable active collaboration with stateside teams.
