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The position will have 24 hour accountability for the technical/maintenance support for specific Business Units and be responsible for directing, organizing and controlling project activities. This role will direct and coordinate the day to day activities of Tech Support technicians in the maintenance, repair, and installation of all production related equipment. Responsible for managing a multifunctional (mechanical, electrical and instrumentation) team of technicians in the execution of equipment maintenance.
Job Responsibility
Aligns with Business Unit Production Supervisors and Tech Support Leaders to establish priorities for required Maintenance Activity on production equipment
Supervision of technicians which includes training, development, communication, enforcement of company policies, performance coaching/evaluations, and written documentation of team member performance issues
Directs Maintenance Leaders, reviews weekly maintenance plan and aligns with Production team on achieving the plan
Perform quality audits of technician's performed work for PM's, planned corrective work, and emergency work
Develop Root Cause Failure Analysis with corrective actions for extended downtime and repeat failures
Reviews production, quality, and maintenance reports and statistics to plan and modify maintenance activities
Analyzes work orders and performance metrics to develop plans to improve maintenance processes
Responsible for suggesting methods to improve area operations, processes, efficiency, and service level for all internal customers
Oversee and direct team members in a safe, quality-minded and productive manner to attain production priorities as scheduled
Possess leadership and human relations skills, decisive decision making, and leading by example
Escalates major downtime outages to Production Technology Manager
Develop solutions to improve quality of product, increase up time and prevent repeat failure modes
Works with Automation and IDZ teams for new equipment installations
develop Preventive Maintenance plans and spares inventory
Performs other duties and responsibilities as needed
Requirements
Bachelor's degree (B.A.) from four-year college or university preferably in Engineering or equivalent related work experience
5+ years related experience and/or training
or equivalent combination of education and experience
Good verbal and written communication skills
Basic computer skills
Microsoft Applications
Motivated, self-starter, analytical skills, interpersonal communication skills
Willingness to learn new technologies
Ability to handle multiple projects concurrently
Initiative and proactive behavior in work environment
Ability to work more than 8-hours a day, weekends and holidays as needed
Nice to have
Master's Degree
Experience in a fast-paced, changing/growing organization
Ability to handle changing priorities and use good judgment in stressful situations
Injection Molding experience
Thin Film Coating experience
Robotics experience
Total Productive Maintenance (TPM) Training/Experience
Lean Six Sigma Training/Continuous Improvement Training