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O2C Supervisor

https://www.randstad.com Logo

Randstad

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Location:
Portugal , Lisboa

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Our client is a global multinational leader in automation and Smart Living solutions (with around 6,000 employees across 60+ countries). Driven by a strong purpose, they design technologies that make buildings more comfortable, secure, and sustainable, actively helping to reduce energy consumption and carbon footprints worldwide. The Challenge: A New Finance SSC in Lisbon. To support its continuous growth and strategic vision, the company is building a brand-new Finance Shared Services Center (SSC) in Lisbon. This hub will become the engine of their international operations, centralizing key transactional processes (such as Accounting and Credit Management) for Europe and North America. Why join this project? This is a unique opportunity to join a global project from the ground up. The company offers a true "small-big company" environment—combining the structural strength and stability of a worldwide leader with the closeness and agility of a human-sized team.

Job Responsibility:

  • Lead and manage end-to-end O2C and Credit Management operations across assigned regions/entities
  • Drive performance against KPIs, including DSO, aging, cash application accuracy, and collection effectiveness
  • Oversee credit and collections strategy, dispute management, and escalation handling
  • Ensure internal controls, compliance, and audit readiness
  • Monitor AR aging and mitigate credit risk exposure
  • Support month-end, quarter-end, and year-end AR close processes
  • Partner with CFOs, controllers, sales teams, and stakeholders to improve cash flow
  • Drive automation and digital transformation in O2C/AR processes
  • Manage team capacity, performance, and succession planning

Requirements:

  • Expertise in O2C and Credit Management, with proficiency in ERP systems (SAP S/4) and advanced Excel tools (e.g., pivot tables, macros)
  • Ability to lead multi-functional teams in a Shared Service Center environment
  • Proven decision-making, problem-solving, and process optimization capabilities
  • Strong analytical, communication, and relationship-building skills
  • Ability to work effectively under pressure, ensuring accuracy and attention to detail
  • Bachelor’s degree in Accounting, Finance, or related fields
  • 5–10 years of experience in O2C or related financial operations, with at least 2–3 years in a supervisory role
  • Hands-on experience in shared service environments, supporting multinational operations
  • Proficiency with ERP platforms (SAP S/4 is required) and Excel tools for financial analysis and reporting

Additional Information:

Job Posted:
May 03, 2026

Expiration:
May 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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