O2C Process & Documentation Specialist

• Develop, update, and standardize documentation for Order-to-Cash (O2C) processes
• Organize and maintain a centralized knowledge repository using SharePoint
• Structure process and training materials in a clear, accessible, and user-friendly format
• Ensure consistency and quality across all documentation and process guidelines
• Collaborate with stakeholders to gather, validate, and refine process content
• Support the creation of training materials and user guidance documentation
• Continuously improve document management practices and knowledge-sharing frameworks

• Solid experience in Order-to-Cash (O2C) processes within a financial or shared services environment
• Strong understanding of end-to-end financial operations and process flows
• Proven experience with SharePoint (site creation, administration, document structuring)
• Experience building and managing knowledge libraries or documentation repositories
• Advanced document management and organizational skills
• Strong attention to detail and structured way of working
• Excellent written and verbal communication skills
• Ability to translate complex processes into clear, user-friendly documentation
• Experience supporting training materials or knowledge transfer initiatives is a plus
• Fluent English (written and spoken)

Experience supporting training materials or knowledge transfer initiatives is a plus

• A dynamic and international working environment
• Exposure to end-to-end order and financial flows within a global organization
• Opportunities for professional growth, specialization, and internal mobility
• A collaborative, supportive team culture