CrawlJobs Logo
Amgen Logo Amgen · -

O-US Omnichannel Integration Lead

Portugal, Lisbon · Job Posted April 05, 2026
Apply Position
Job Link Share

Job Description

In this vital role, the O-US (Outside-US) Omnichannel Integration Lead is the strategic integration lead for O-US GCCI (Global Customer Capabilities Innovation), responsible for establishing a strong regional network across ELMAC and JAPAC, creating transparency on the global GCCI roadmap, and ensuring O-US business needs are clearly captured and prioritized with regional leadership. The objective of the role is to streamline the O-US GCCI operating model by uniting capabilities and strengthening the connection between O-US execution and global capability development. This includes acting as the central interface to global capability teams, translating global roadmap developments into local impact, and bringing consolidated O-US requirements into global design discussions. In addition, the role defines the omnichannel vision and strategy and evolves the O-US omnichannel operating model, ensuring that global capabilities are embedded into a coherent execution framework that drives integrated customer engagement across ELMAC and JAPAC markets.

Job Responsibility

  • Build and lead structured ELMAC & JAPAC regional networks to strengthen engagement, clarity, and collaboration
  • Create transparency on the global GCCI roadmap by communicating upcoming capability developments, timelines, and implications for markets
  • Increase awareness across O-US on what is coming, when, and how it impacts execution
  • Consolidate market business needs into structured regional requirements
  • Align and prioritize these requirements with regional leadership to ensure one endorsed O-US voice
  • Build a community mindset across markets, fostering shared understanding of capability evolution and execution realities
  • Build strong collaboration with Global GCCI capability leads and maintain continuous visibility on roadmap developments
  • Translate global roadmap updates into clear implications for O-US markets, ensuring local readiness and alignment
  • Represent and advocate for consolidated O-US perspectives in global forums and governance discussions
  • Bring structured O-US business requirements into global design conversations to influence future capability builds
  • Co-create future solutions with global teams to ensure capabilities are fit-for-purpose for O-US execution environments
  • Work in close partnership with O-US Platform Integration Leads to align business requirements with technical requirements and implementation feasibility
  • Define and evolve the O-US omnichannel vision and strategy aligned with global capability evolution
  • Drive the O-US omnichannel operating model and clarify how O-US GCCI functions collaborate internally and with global teams to deliver integrated customer engagement
  • Identify capability gaps and drive continuous improvement to strengthen O-US omnichannel maturity
  • Drive coherence across Campaign Excellence, Content Execution, Web, Field Excellence, Platforms, and Data & Analytics
  • Lead through influence and thought leadership in a matrixed environment
  • Champion Amgen values, compliance, and ethical standards
  • Promote inclusion, collaboration, and high-performance ways of working

Requirements

  • Bachelor’s degree required
  • Master’s degree preferred
  • Minimum of 8-10 years of experience in marketing operations, process management, or business excellence within the pharmaceutical or related industry
  • Strong strategic thinker with the ability to shape governance models and translate business needs into structured capability requirements
  • Proven experience operating in complex, matrixed global organizations, aligning regional and global stakeholders around shared priorities
  • Demonstrated ability to consolidate diverse market inputs into clear, prioritized recommendations for senior leadership
  • Experience working closely with global capability or product teams, including translating business needs into actionable requirements
  • Strong executive communication skills, with the ability to clearly articulate impact, trade-offs, and implications to senior stakeholders
  • Experience driving cross-functional alignment across global, regional and local teams
  • Ability to design and communicate operating models that connect strategy to execution
  • Solid understanding of omnichannel marketing and integrated customer engagement in a global or ex-US context
  • Experience establishing structured ways of working, governance processes, and prioritization frameworks
  • Comfort operating in ambiguity and shaping new roles, structures, and collaboration models

What we offer

  • Vast opportunities to learn, develop, and move up and across our global organization
  • Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act
  • Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits
  • Flexible work arrangements
Amgen - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

O-US Omnichannel Integration Lead

8 matching positions

Omnichannel Integration Manager - JAPAC

The O-US Omnichannel Integration Manager – JAPAC supports the execution of the O...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 4-6 years of experience in marketing operations, process management, or business excellence within the pharmaceutical or related industry
  • Bachelor’s degree required
  • Master’s degree preferred
  • Strong operational and organizational skills with the ability to manage multiple stakeholders and timelines
  • Experience working with regional affiliates in a global organization
  • Ability to translate business needs into structured documentation
  • Experience supporting cross-functional initiatives in matrix environments
  • Solid understanding of integrated customer engagement and capability deployment
  • Strong communication skills, particularly in coordinating between regional and global teams
  • Ability to identify process inefficiencies and recommend practical improvements
Job Responsibility
Job Responsibility
  • Build and maintain a structured JAPAC network to ensure clear communication, alignment, and engagement across markets
  • Create transparency on global roadmap developments by communicating upcoming capabilities, timelines, and execution implications to JAPAC markets
  • Increase awareness across JAPAC markets on what is coming, when, and how it impacts local execution
  • Consolidate JAPAC market business needs into structured regional requirement summaries
  • Support prioritization discussions with JAPAC leadership
  • Ensure consistency in how regional inputs are documented and articulated
  • Support the application of the O-US omnichannel vision and operating model within JAPAC
  • Ensure regional omnichannel execution aligns with O-US omnichannel strategy and recommend process improvements within the JAPAC governance structure
  • Provide structured feedback to the O-US Omnichannel Integration Lead on regional challenges and improvement opportunities
  • Drive coherence in JAPAC across Campaign Excellence, Content Execution, Web, Field Excellence, Platforms, and Data & Analytics
Read More
Arrow Right

Global Customer Data Platform Integration Manager

Join our team at AMGEN Capability Center Portugal. This is your opportunity to e...
Location
Location
Portugal , Lisbon
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master’s degree and 3+ years of experience OR Bachelor’s degree and 5+ years of experience
  • Experience in commercial operations, customer data, omnichannel enablement, or analytics in a global environment
  • Experience working in matrixed global organizations
  • Understanding of omnichannel commercial models outside the US
  • Experience supporting enterprise platforms such as CDP, CRM, or analytics ecosystems
  • Practical knowledge of customer data management, segmentation logic, and governance principles
  • Strong collaboration skills across business and technical stakeholders
  • Structured and analytical approach to requirement definition and data alignment
Job Responsibility
Job Responsibility
  • Serve as the O-US business lead and primary point of coordination for the globally owned Customer Data Platform (CDP)
  • Represent International Markets in partnership with the Global CDP team to ensure O-US requirements are clearly captured, structured, and reflected in global roadmap and design discussions
  • Support O-US business alignment by focusing on data management, audience definition, governance, and operational readiness
  • Ensure that CDP capabilities are implemented effectively across O-US markets and that data models and processes are aligned with enterprise standards in collaboration with the Data & Analytics team
  • Represent O-US in CDP governance and working forums as the primary operational interface
  • Gather, structure, and consolidate O-US market requirements before engagement with Global
  • Support prioritization discussions by translating business needs into clear data and use-case requirements
  • Drive audience definition standards across O-US markets, ensuring consistency and reusability
  • Partner closely with Data & Analytics to align CDP data models, taxonomies, and governance standards
  • Ensure data quality, data flows, and integration points are clearly defined and documented
What we offer
What we offer
  • Vast opportunities to learn, develop, and move up and across our global organization
  • Diverse and inclusive community of belonging
  • Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits
  • Flexible work arrangements
  • Fulltime
Read More
Arrow Right

Logistics Technician

As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform...
Location
Location
Indonesia , Multiple Locations
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors Degree AND 1+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field OR equivalent experience
  • Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
  • This position requires verification of Indonesian Citizenship due to citizenship-based legal restrictions applicable to the role and as a result, you will need to provide a valid Indonesian passport to verify your Indonesian Citizenship
Job Responsibility
Job Responsibility
  • Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations
  • Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices
  • Leverage process knowledge and best judgment to complete tasks with minimal direct supervision
  • Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks
  • Maintains and steward up-to-date and accurate logical information within various inventory management systems
  • Ensures detailed physical inventory tracking and staging
  • Help to reconcile and report inventory discrepancies
  • Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary
  • Notifies management about ordering stock shortages
  • Comply with security and data management policies
  • Fulltime
Read More
Arrow Right

Product Manager II - Microsoft Foundry

We are building the industry’s leading AI-first application stack with enhanced ...
Location
Location
United States , Redmond
Salary
Salary:
102100.00 - 202200.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree AND 2+ years experience in product/service/project/program management or software development OR equivalent experience
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Must pass Microsoft Cloud Background Check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Develop the product offerings that span across the model portfolio in Foundry
  • Identify high-impact opportunities to increase internal team velocity and adoption
  • Define and track growth metrics, manage dependencies, and lead experimentation to validate Foundry Models value proposition
  • Collaborate with engineering, finance, and multiple internal products
  • Develop compelling product narratives and performance dashboards for executive-level communication and decision-making
  • Provide clarity in ambiguous environments, influence stakeholders, and foster a culture of innovation and accountability
  • Fulltime
Read More
Arrow Right

Senior Accounting Manager- Lease Accounting

The Lease Accounting & Analysis Team is part of Microsoft’s Corporate Accounting...
Location
Location
United States , Redmond
Salary
Salary:
97600.00 - 188400.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Business, Accounting /Finance, or related field AND 3+ years accounting or finance experience OR Bachelor's Degree in Business, Accounting /Finance, or related field AND 4+ years accounting or finance experience OR equivalent experience
  • Lease accounting, administration and analyses, and controls for multinational companies transacting in multiple currencies
  • Professional accounting certification such as CPA or equivalent
  • Master's Degree in Business, Accounting /Finance, or related field AND 6+ years accounting or finance experience OR Bachelor's Degree in Business, Accounting /Finance, or related field AND 8+ years accounting or finance experience OR equivalent experience
  • Advanced skills in applications such as Excel and PowerBI
  • Large scale ERP experience e.g. SAP
  • Lease accounting and adminstration tool experience such as Costar and Tririga
Job Responsibility
Job Responsibility
  • Reviews lease contracts
  • Prepares and reviews lease accounting records in compliance with accounting policies and guidelines
  • Interprets reports and records for managers/stakeholders
  • Investigates and resolves business partner inquiries, accounting deviations, and other data anomalies
  • Drives analysis based on data trends
  • Prepares and reviews lease inputs into financial statements and drafts disclosures for regulatory accounting filings
  • Provide support for audits
  • Fields complex questions from business partners in alignment with accounting standards, guidelines, and policies accounting policies
  • Contributes to process-improvement efforts by collecting and reviewing business partner and team feedback and incorporating industry best practices
  • Identifies, evaluates, and leverages AI and technology that could automate or speed up internal processes
  • Fulltime
Read More
Arrow Right

Board Certified Behavior Analyst (BCBA)

Board Certified Behavior Analyst (BCBA) at Up and Up ABA, fully remote serving N...
Location
Location
United States , Los Angeles
Salary
Salary:
75000.00 - 95000.00 USD / Year
upandupaba.com Logo
Up and Up ABA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Active BCBA certification from the BACB
  • Experience working with children with autism
  • No New Mexico residency required
  • Bilingual in English/Spanish is a strong plus
  • Reliable internet connection and suitable remote work setup
Job Responsibility
Job Responsibility
  • Remotely supervise RBTs and behavioral therapists on assigned cases across New Mexico
  • Develop ABA curricula and behavior intervention plans
  • Analyze data and prepare progress reports and treatment strategies
  • Collaborate with parents, caregivers, and case managers to ensure high-quality care
  • Conduct telehealth sessions and remote parent/caregiver training
What we offer
What we offer
  • Generous performance bonuses
  • Health insurance
  • Continuing education credits (CEUs)
  • Professional development assistance
  • Flexible scheduling
  • Referral program
Read More
Arrow Right

Board Certified Behavior Analyst (BCBA)

Board Certified Behavior Analyst (BCBA) - Make a difference in the lives of chil...
Location
Location
United States , San Antonio
Salary
Salary:
75000.00 - 95000.00 USD / Year
upandupaba.com Logo
Up and Up ABA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Active BCBA certification from the BACB
  • Experience working with children with autism
  • No New Mexico residency required
  • Reliable internet connection and suitable remote work setup
  • Bilingual in English/Spanish is a strong plus
Job Responsibility
Job Responsibility
  • Remotely supervise RBTs and behavioral therapists on assigned cases across New Mexico
  • Develop ABA curricula and behavior intervention plans
  • Analyze data and prepare progress reports and treatment strategies
  • Collaborate with parents, caregivers, and case managers to ensure high-quality care
  • Conduct telehealth sessions and remote parent/caregiver training
What we offer
What we offer
  • Generous performance bonuses
  • Health insurance
  • Continuing education credits (CEUs)
  • Professional development assistance
  • Flexible scheduling
  • Referral program
Read More
Arrow Right

Food Service Associate

We are the ones meeting our customers – in our stores, online, in our catalogue ...
Location
Location
United States , San Francisco
Salary
Salary:
22.00 - 28.65 USD / Hour
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2 years related experience
  • Experience in a high-volume customer facing environment preferred
  • Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred
  • Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment
Job Responsibility
Job Responsibility
  • Prepare and maintain IKEA Food menu items according to the IKEA Food concept. Adhering to food handling, health, and sustainability standards
  • Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies
  • Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance
  • Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards
  • Ensure the cleanliness and organization of dining and play areas
  • Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas
  • Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags
  • Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards
  • Implements IKEA Food policies and procedures for goods receiving and monthly inventory
  • Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers
What we offer
What we offer
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Fulltime
Read More
Arrow Right