O-US Omnichannel Integration Lead

In this vital role, the O-US (Outside-US) Omnichannel Integration Lead is the strategic integration lead for O-US GCCI (Global Customer Capabilities Innovation), responsible for establishing a strong regional network across ELMAC and JAPAC, creating transparency on the global GCCI roadmap, and ensuring O-US business needs are clearly captured and prioritized with regional leadership. The objective of the role is to streamline the O-US GCCI operating model by uniting capabilities and strengthening the connection between O-US execution and global capability development. This includes acting as the central interface to global capability teams, translating global roadmap developments into local impact, and bringing consolidated O-US requirements into global design discussions. In addition, the role defines the omnichannel vision and strategy and evolves the O-US omnichannel operating model, ensuring that global capabilities are embedded into a coherent execution framework that drives integrated customer engagement across ELMAC and JAPAC markets.