O/N Merchandising Lead Job at Walmart (Aurora)

Job Responsibility

Provides member service by acknowledging the member and identifying member needs
providing guidance and support to members regarding self-service technology
assisting members with purchasing decisions
locating merchandise
resolving member issues and concerns
and promoting the company's products and services
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates
communicating goals and feedback
training associates on processes and procedures
providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines
ensuring compliance with company policies and procedures
supporting the Open Door Policy
and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
Receives and stocks supplies and merchandise from distribution centers and vendors throughout the facility and organizes and maintains the sales floor by utilizing equipment, merchandising, and completing paperwork, logs, and other required documentation according to company policies and procedures
Maintains safety of facility according to company policies and procedures by conducting safety sweeps
following procedures for forklift spotting and handling and disposing of hazardous materials
following company steel standard guidelines
and correcting and reporting unsafe situations to management
Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handling claims and returns
zoning the area
stocking, arranging and organizing merchandise
setting up, cleaning, and organizing product displays
removing damaged goods
signing and pricing merchandise according to company policies and procedures
identifying shrink and damages
and securing fragile and high-shrink merchandise
Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures
merchandising area categories
and stocking, zoning, and cleaning all departments
Leads and participates in teams by using and sharing resources, information, and tools
determining customer needs and business priorities
coordinating and executing work assignments
providing advice, feedback, and support to ensure timelines and work quality are achieved
and modeling and helping others with how to adapt to change or new challenges
Oversees the picking and staging of club pick up orders throughout the day
and ensuring products are selected and staged according to company policy and procedures
Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners
analyzing and applying information from multiple sources
monitoring progress and results
and identifying and addressing improvement opportunities
Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices
implementing related action plans
using the Open Door Policy
and assisting management with correcting ethical and compliance issues and problems

Requirements

Must be 18 years of age or older
6 months retail experience AND 6 months customer service experience

Nice to have

Leading a team
Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others

What we offer

Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
short-term and long-term disability
company discounts
Military Leave Pay
adoption and surrogacy expense reimbursement
Live Better U company paid education benefit program for full-time and part-time associates
additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances

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O/N Merchandising Lead

Job Responsibility

Requirements

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