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This position will mainly work 7am-330pm. Monday through Friday and every other weekend. Second shift as needed. Provides high quality patient service in assembling trays, distributing patient trays, retrival of patient trays, delivery of nourishments and floor sock.
Job Responsibility:
Provides high quality patient service in assembling trays, distributing patient trays, retrival of patient trays, delivery of nourishments and floor sock
Assembles Patient Trays
Cart and Tray Delivery and Pick Up
Guest Relations
Nourishments
Takes calls from patients and nursing units
Complies with dietary restrictions, allergies, dislikes, cultural, ethnic and religious preferences
Utilizes "Just for You" call system and Care Connection/ CBord information for patient care
Participates in QA/CQI documentation process
Takes Temperatures to ensure proper food temps are achieved
Participation in area huddles, inservices, training, orientation and meetings
Requirements:
In high school, high school graduate or GED
6 months in customer service field/ office
Good Computer skills and able to navigate on computer
Good communication skills
Detail and results orientated
Strong organizational skills
Mathematical competence
Ability to communicate effectively
written and verbal
Ability to speak, read and write English clearly and proficiently
Have a neat and professional appearance
Flexible work hours between 6:00 am and 8:00 pm including weekends and holidays
Ability to work under stressful/difficult conditions
Ability to meet time constraints in a fast pace environment
Ability to work for significant periods of time
Ability to communicate with various internal/external customers
Ability to document
Ability to read patient menus, names and logs
Ability to spend majority of time standing and sitting
Position requires constant hearing and seeing
Position requires frequent bending, keying, reaching, speaking, standing, walking, lifting, carrying, kneeling and smelling
Position requires occasional climbing and tasting
Ability to handle various tasks simultaneously especially during peak hours
Ability to move 50 pounds
Ability to lift up to 35 pounds without assistance
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs