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Nutrition Patient Care Coordinator

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States , Work at Home, Illinois

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

17.00 - 31.30 USD / Hour
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Job Description:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility:

  • provide an optimal customer service experience for our patients, physicians, caregivers, and internal departments to answer questions, solve problems, provide education, and maintain our company’s reputation for high-quality service
  • verifying insurance coverage, perform benefit investigation, and obtain prior authorization
  • support the patient from the point of admissions/onboarding through the benefits verification and billing process to ensure a seamless experience for the customer

Requirements:

  • Two years’ experience in a customer service or high-volume call center role
  • One yr. experience healthcare, pharmacy, medical insurance, or billing environment
  • Minimum one year experience working in Microsoft Office, specifically Excel, Outlook, and Word

Nice to have:

  • Preferred pharmacy, PBM or Specialty pharmacy experience
  • Preferred experience working with medical billing procedure
  • Preferred experience working with Prior authorizations
  • Preferred knowledge of Medicare, Medicaid, and third-party vendors
  • Preferred knowledge of government and patient assistance programs
What we offer:
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • bonus, commission or short-term incentive program

Additional Information:

Job Posted:
May 10, 2026

Expiration:
July 26, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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