Nursery Office Manager

Working collaboratively with the Nursery Manager to assist the successful running of the nursery. Working as part of a passionate team to further develop existing organization and IT skills. Interacting with parents on a daily basis including delivering a superb experience for both current and prospective families. Supporting the enquiry management process including nursery tours. Responsible for the domestic staff team and ensuring compliance around COSHH and Environmental Health Inspections. Financial & Administrative Responsibilities: Managing the full childcare fees and invoicing process, ensuring accuracy and timely distribution; Maintaining up-to-date and compliant funding schedules, including Government-funded hours (e.g., 2-year, 3–4-year, 30 hours); Working closely with parents to explain funding entitlements, fee structures, and any changes to accounts; Monitoring and following up on outstanding payments, supporting the nursery’s debt management process with sensitivity and professionalism; Ensuring all financial records and parent accounts are accurate, secure, and compliant with Storal policies and audit requirements; Liaising with the central finance team to support monthly reconciliation, funding submissions, and billing queries.