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In the role of Resident Services Supervisor, you support the Resident Services Director (RSD) in implementing the Resident Services programs and overall department functions. You establish and maintain a medication system, complete daily Quality Enhancement reviews, and maintain positive relations with residents, families, and physicians.
Job Responsibility:
Support the Resident Services Director (RSD) in implementing the Resident Services programs and overall department functions
Establish and maintain a medication system
Complete daily Quality Enhancement reviews
Maintain positive relations with residents, families, and physicians
Schedule and supervise staff
available to cover staffing when needed
maintaining a staggered schedule with the RSD, including a rotational on call schedule
Provide training and orientation to new staff members and ongoing training and development to current staff members
Establish and maintain a medication system which adheres to all local, federal, and Company regulations and procedures
Complete daily Quality Enhancement reviews to ascertain if the department is meeting state regulations and Company policies
Ensure adherence to company policy and local health and safety codes and federal regulations for assisted living communities
Provide activities of daily living assistance to residents
Communicate to residents, families, department heads, resident services staff, and Executive Director in an effective manner
Perform assessments and reassessments as assigned to determine resident needs and service plan recommendations
Prioritize tasks to ensure optimum services to residents as requests and needs change over time
Look for ways to improve and promote quality, reporting any safety or quality issues to the RSD or Executive Director
May perform other duties as needed and/or assigned
Requirements:
Licensed RN/LPN/LVN
Basic First Aid and CPR certification as required
Must successfully complete all Atria specified training programs
Must complete all state required training to maintain licensure or certification
Management experience preferred
Ability to work in a team setting and to provide strong customer service
Strong organization and time management skills
Able to clearly communicate in English
able to read and comprehend simple instructions, short correspondence, and memos
able to effectively present to a small group setting or in a one-on-one basis
Must be able to perform simple calculations (add, subtract, multiply, and divide whole numbers, decimals, and common fractions)
Able to work flexible hours due to the demands of the position
Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle)
Must possess valid driver’s license
Must satisfactorily meet and be in compliance with Company’s Motor Vehicle Policy standards