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The Nurse Navigator (NN) acts as a multidisciplinary team leader and liaison between patients, family, physicians, clinical care teams, community organizations and BHSF leadership. The NN is responsible for leading coordination of care across the continuum, providing education, support and resources to patient/family, facilitate shared decision making, patient advocacy, ensuring timely access to quality multidisciplinary care and patient satisfaction. The NN will monitor individuals, populations and program outcomes and engage in quality improvement activities.
Job Responsibility:
Acts as a multidisciplinary team leader and liaison between patients, family, physicians, clinical care teams, community organizations and BHSF leadership
Responsible for leading coordination of care across the continuum
Providing education, support and resources to patient/family
Ensuring timely access to quality multidisciplinary care and patient satisfaction
Monitor individuals, populations and program outcomes and engage in quality improvement activities
Requirements:
Bachelor Science Nursing – BSN
BLS required
Must have an active Registered Nurse license
Certification in area of expertise required
Experience working in a hospital, managed care or medical office preferred
Five years nursing experience in key relevant areas strongly preferred: MedSurg, Oncology Care (Inpatient/Outpatient Oncology, Infusion, Radiation, BMT, etc.), Patient Navigation or related service (Case Management, Care Coordination, Social Work, Population Health, etc.), or specific Disease Sites (Breast, GI, GU, Neuro, etc.)
Skilled in Microsoft Office, EMR applications (Word, Excel, Sharepoint, TEAMS, HEDIS, STAR, etc.) and typing
Life Support Certificate (BLS, NRP, PALS, ACLS) as per department standard