Nurse Director

• Responsible for the planning, implementation and evaluation of clinical operations and personnel management of the assigned patient care unit
• Acts as a liaison between the various clinical departments, disciplines and patient services to ensure continuity
• Plans, organizes, and directs the operations and quality improvement program for the assigned unit(s) in collaboration with the disease center leaders, clinical and administrative directors
• Develops and implements departmental quality improvement plan that is consistent with the goals of the Institute
• Prepares budget and monitors and evaluates expenditures throughout the fiscal year
• Serves as an active member, and/or co-chairs committees at various levels in the Institute
• Participates in marketing for the DFCI/PCC Ambulatory Site through fundraising events and outreach programs
• Works in collaboration with the Administrative and Clinical MD Directors to maintain administrative and clinical continuity within ambulatory services
• Ensures compliance with regulatory agency requirements (DPH, CMS, TJC)
• Assures staff compliance with required competencies and annual requirements
• Directs daily operations of the unit in collaboration with the disease center leaders and ambulatory services administration
• Ensures that unit policies and procedures meet regulatory and Institute standards, and are effectively communicated
• Assures efficient patient flow. Monitors outcomes through quality improvement processes
• Assesses needs of the patient population served. Plans, implements and evaluates systems instituted to meet those needs. Makes appropriate changes when needed
• Monitors the environment of care with attention to patient safety
• Assesses, plans and justifies the appropriate staffing resources to meet the clinical and operational needs of the department
• Oversees the hiring, orientation, evaluation, coaching and mentoring of staff
• Creates an environment where staff is able to perform at the highest level
• Promotes and actively engages in the professional growth and the development of the leadership potential of staff
• Works collaboratively with the Quality Improvement Department, Nursing and Patient Care Services, and disease center leaders and staff in developing, leading, measuring and reporting of quality improvement initiatives
• Facilitates continuous quality improvement in processes and services
• Identifies, prioritizes and initiates multidisciplinary QI initiatives to ensure safety and an environment of clinical excellence and patient and family centered care
• Maintains involvement in professional organizations and community activities
• Assures continuing education and role development of all nursing (RN, NP) and clinical support staff
• Demonstrates an understanding of the research process by facilitating the implementation of approved clinical research activities conducted within the Institute
• Identifies personal goals in professional and educational activities that promote self-development
• Works collaboratively with all members of the multidisciplinary team
• Serves as a role model for effective communication, problem solving, and conflict resolution for clinical coordinator, nursing staff and other members of the team
• Supports the research activities of the Nursing and Patient Care Services and the Institute
• Monitors and continuously improves the quality of nursing care delivered to adult patients
• Leads the development of professional nursing practice and standards
• Assures practice is evidence-based and consistent with DFCI nursing policies and procedures
• Ensures that professional nurses in all practice roles within areas of responsibility across Nursing and Patient Care Services adhere to the Code of Ethics for Nurses with Interpretive Statements
• Fosters a systematic awareness of the diversity that exists within the organization including but not limited to culture, ethnicity, gender, and age, and promotes an environment that is sensitive to the needs of diverse patient populations
• Ensures adherence to ONS standards of professional nursing practice, Magnet standards as well as all licensure/registration and certification requirements applicable to the nursing role
• Assures the implementation of the Synergy Model, Patient and Family Centered Care and the primary nursing model across all units in his/her portfolio

• Bachelor’s and Master’s degree required, one of which must be in Nursing
• Licensed as a Registered Nurse in the Commonwealth of Massachusetts
• Hematology–Oncology experience required
• Management experience required
• Demonstrated leadership skills to lead staff at various levels within the Institute
• Outstanding communication, coordination, negotiation and integration skills required
• Ability to work with all levels of staff and physicians and administrators
• Demonstrated knowledge of budget planning, monitoring, and management
• Understanding of current financial and reimbursement issues in ambulatory care
• Demonstrated skills in critical thinking, problem solving, and ability to make independent decisions
• Ability to manage and lead in a busy ambulatory care setting with multiple and competing demands for time and resources

OCN, AOCN, or CPON preferred