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The Nurse Director for Care Coordination directs and oversees a team responsible for patient care coordination, including utilization review, intake or discharge planning, and managed care contracting. This role ensures the delivery of high-quality patient care by developing and implementing nursing policies, procedures, and best practices. The Director leads and mentors a diverse team of nursing professionals, fostering their professional growth and maintaining a supportive work environment. Collaborating extensively with interdisciplinary teams and other departments, the Director optimizes patient outcomes and enhances service delivery. This position plays a critical role in strategic planning, promotes a culture of continuous improvement, and ensures compliance with regulatory standards.
Job Responsibility:
Directs and oversees a team responsible for patient care coordination, including utilization review, intake or discharge planning, and managed care contracting
Ensures the delivery of high-quality patient care by developing and implementing nursing policies, procedures, and best practices
Leads and mentors a diverse team of nursing professionals, fostering their professional growth and maintaining a supportive work environment
Collaborating extensively with interdisciplinary teams and other departments, the Director optimizes patient outcomes and enhances service delivery
This position plays a critical role in strategic planning, promotes a culture of continuous improvement, and ensures compliance with regulatory standards
Effective leadership in nursing involves creating a positive work environment through direction and supervision, while implementing strategies to boost staff morale and retention
Building strong relationships with healthcare professionals such as physicians and pharmacists to support integrated patient care
Lead initiatives to implement new programs and technologies that enhances patient care and operational efficiency, with staff engagement being key to successful change processes
Promoting patient-centered care involves initiatives to improve satisfaction and experience, advocating for patient rights, and fostering open communication among staff
Requirements:
Bachelor's and Master's degrees required, one of which must be in Nursing
Registered Nurse with 3-5 years' experience in health care, with progressive administrative experience
Licensed as a Registered Nurse in the Commonwealth of Massachusetts and or New Hampshire as applicable
Exceptional leadership involves mentoring and developing nursing staff, fostering team building, motivation, and a positive workplace culture, while effectively resolving conflicts and facilitating difficult conversations
Strong interpersonal skills enable building relationships across disciplines, with effective communication ensuring clear and compassionate information delivery to staff, patients, and families, and proficiency in facilitating meetings and discussions
Aligning nursing services with organizational goals requires managing multiple priorities, projects, and deadlines efficiently in a dynamic environment
Nice to have:
Advanced degrees in Nursing Administration, Healthcare Management, or related field are preferred
Oncology experience preferred
Leadership, Oncology, or Research Nursing certification preferred (required to obtain within 2 years of employment)
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