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Nurse Case Manager

Canada 64300.00 - 99000.00 CAD / Year · Job Posted February 20, 2026
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Job Responsibility

  • Provide support to patients and health care providers by offering information on the Patient Support services, specific diseases, and therapies based on manufacturer provided materials and product monograph
  • Assist patients and caregivers in conducting assessments related to Patient Support services
  • Act as a liaison between patients, families and health care providers related to medication access
  • Address general inquiries regarding program services, disease states, or product related queries based on provided materials
  • Offer continuous support on disease states or product-related questions to ensure patient adherence
  • Refer the patient to their healthcare providers for clinical questions beyond program materials
  • Document patient information and interactions within the electronic patient record
  • Conduct ongoing file review and updates to reflect patient journey
  • Follow case-management protocols, including data collection, patient follow-up, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
  • Collaborate with the reimbursement specialist and the physician to secure funding for their patient’s therapies and explore alternative funding options
  • Ensure patient services are coordinated and tracked, according to KPI’s, resulting in expedited access to therapy
  • Participate in specialized training sessions for specific therapies provided by the pharmaceutical team
  • Attend pharmaceutical meetings, patient meetings, conferences, and work with patient associations and advocacy groups as needed
  • Coordinate with health care providers, pharmacies and infusion/injection clinics for treatment logistics and issue resolution
  • Maintain clear communication with the manager, team and the client regarding the management of patient cases
  • Assist in the training process of new Nurse Case Managers and provide feedback on protocols, databases, processes and inter-departmental processes
  • Report Adverse Events / Severe Adverse Events following program procedures
  • The Nurse Case Manager will also be assigned other duties and tasks as required from time to time. May be required to be on standby/ on call as part of this role

Requirements

  • A Diploma in health care or a related field, with a preference for Bachelor’s degree
  • Licensed Nurse (RN or RPN/LPN) with active registration from the College of Nurses in the province of employment is required
  • Minimum of two (2) to five (5) years in the healthcare, pharmaceutical, insurance or related fields
  • Ideal candidates should be nurses with healthcare and case management background in medical/hospital settings, insurance or bio-pharmaceutical industry
  • Fluency in French and/or English may be required depending on program and geographic location

What we offer

  • medical
  • dental
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • paid parental leave
  • paid caregiver leave
  • training programs
  • professional development resources
  • opportunities to participate in mentorship programs
  • employee resource groups
  • volunteer activities

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  • Bachelor’s degree in Nursing is highly preferred
  • Three to five years nursing experience required (as a Staff nurse II or above)
  • Work experience in case management, utilization review or hospital quality is preferred
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  • Coordinates, in collaboration with the patient and interdisciplinary team, the treatment/ plan of care for a patient within the acute episode of care
  • Proactively facilitates interventions to assure timely delivery of services
  • Evaluates the effectiveness of interventions
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What we offer
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  • Education Reimbursement: College tuition reimbursement up to $600 per semester, continuing education up to $400 and certification reimbursement
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Our team members are at the heart of everything we do. At Cencora, we are united...
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60800.00 - 93610.00 CAD / Year
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Until further notice
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Requirements
  • A Diploma in health care or a related field, with a preference for Bachelor’s degree
  • Licensed Nurse (RN or RPN/LPN) with active registration from the College of Nurses in the province of employment is required
  • Minimum of two (2) to five (5) years in the healthcare, pharmaceutical, insurance or related fields
  • Ideal candidates should be nurses with healthcare and case management background in medical/hospital settings, insurance or bio-pharmaceutical industry
  • Fluency in French and/or English may be required depending on program and geographic location.
Job Responsibility
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  • Provide support to patients and health care providers by offering information on the Patient Support services, specific diseases, and therapies based on manufacturer provided materials and product monograph
  • Assist patients and caregivers in conducting assessments related to Patient Support services
  • Act as a liaison between patients, families and health care providers related to medication access
  • Address general inquiries regarding program services, disease states, or product related queries based on provided materials
  • Offer continuous support on disease states or product-related questions to ensure patient adherence
  • Refer the patient to their healthcare providers for clinical questions beyond program materials
  • Document patient information and interactions within the electronic patient record
  • Conduct ongoing file review and updates to reflect patient journey
  • Follow case-management protocols, including data collection, patient follow-up, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
  • Collaborate with the reimbursement specialist and the physician to secure funding for their patient’s therapies and explore alternative funding options
What we offer
What we offer
  • medical
  • dental
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
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Our team members are at the heart of everything we do. At Cencora, we are united...
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  • A Diploma in health care or a related field, with a preference for Bachelor’s degree
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Job Responsibility
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  • Provide support to patients and health care providers by offering information on the Patient Support services, specific diseases, and therapies based on manufacturer provided materials and product monograph
  • Assist patients and caregivers in conducting assessments related to Patient Support services
  • Act as a liaison between patients, families and health care providers related to medication access
  • Address general inquiries regarding program services, disease states, or product related queries based on provided materials
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  • Refer the patient to their healthcare providers for clinical questions beyond program materials
  • Document patient information and interactions within the electronic patient record
  • Conduct ongoing file review and updates to reflect patient journey
  • Follow case-management protocols, including data collection, patient follow-up, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
  • Collaborate with the reimbursement specialist and the physician to secure funding for their patient’s therapies and explore alternative funding options
What we offer
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  • medical
  • dental
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
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  • family building support
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Our team members are at the heart of everything we do. At Cencora, we are united...
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Expiration Date
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  • Minimum of two (2) to five (5) years in the healthcare, pharmaceutical, insurance or related fields
  • Nurses with healthcare and case management background in medical/hospital settings, insurance or bio-pharmaceutical industry
  • Fluency in French and/or English may be required depending on program and geographic location
Job Responsibility
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  • Provide support to patients and health care providers by offering information on the Patient Support services, specific diseases, and therapies based on manufacturer provided materials and product monograph
  • Assist patients and caregivers in conducting assessments related to Patient Support services
  • Act as a liaison between patients, families and health care providers related to medication access
  • Address general inquiries regarding program services, disease states, or product related queries based on provided materials
  • Offer continuous support on disease states or product-related questions to ensure patient adherence
  • Refer the patient to their healthcare providers for clinical questions beyond program materials
  • Document patient information and interactions within the electronic patient record
  • Conduct ongoing file review and updates to reflect patient journey
  • Follow case-management protocols, including data collection, patient follow-up, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
  • Collaborate with the reimbursement specialist and the physician to secure funding for their patient’s therapies and explore alternative funding options
What we offer
What we offer
  • medical
  • dental
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • Fulltime
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  • Licensed Nurse (RN or RPN/LPN) with active registration from the College of Nurses in the province of employment is required
  • Minimum of two (2) to five (5) years in the healthcare, pharmaceutical, insurance or related fields
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  • Provide support to patients and health care providers by offering information on the Patient Support services, specific diseases, and therapies based on manufacturer provided materials and product monograph
  • Assist patients and caregivers in conducting assessments related to Patient Support services
  • Act as a liaison between patients, families and health care providers related to medication access
  • Address general inquiries regarding program services, disease states, or product related queries based on provided materials
  • Offer continuous support on disease states or product-related questions to ensure patient adherence
  • Refer the patient to their healthcare providers for clinical questions beyond program materials
  • Document patient information and interactions within the electronic patient record
  • Conduct ongoing file review and updates to reflect patient journey
  • Follow case-management protocols, including data collection, patient follow-up, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
  • Collaborate with the reimbursement specialist and the physician to secure funding for their patient’s therapies and explore alternative funding options
What we offer
What we offer
  • medical
  • dental
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
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Arrow Right

Nurse Case Manager

Our team members are at the heart of everything we do. At Cencora, we are united...
Location
Location
Canada
Salary
Salary:
60800.00 - 93610.00 CAD / Year
cencora.com Logo
Cencora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A Diploma in health care or a related field, with a preference for Bachelor’s degree
  • Licensed Nurse (RN or RPN/LPN) with active registration from the College of Nurses in the province of employment is required
  • Minimum of two (2) to five (5) years in the healthcare, pharmaceutical, insurance or related fields
  • Ideal candidates should be nurses with healthcare and case management background in medical/hospital settings, insurance or bio-pharmaceutical industry
  • Fluency in French and/or English may be required depending on program and geographic location.
Job Responsibility
Job Responsibility
  • Provide support to patients and health care providers by offering information on the Patient Support services, specific diseases, and therapies based on manufacturer provided materials and product monograph
  • Assist patients and caregivers in conducting assessments related to Patient Support services
  • Act as a liaison between patients, families and health care providers related to medication access
  • Address general inquiries regarding program services, disease states, or product related queries based on provided materials
  • Offer continuous support on disease states or product-related questions to ensure patient adherence
  • Refer the patient to their healthcare providers for clinical questions beyond program materials
  • Document patient information and interactions within the electronic patient record
  • Conduct ongoing file review and updates to reflect patient journey
  • Follow case-management protocols, including data collection, patient follow-up, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
  • Collaborate with the reimbursement specialist and the physician to secure funding for their patient’s therapies and explore alternative funding options
What we offer
What we offer
  • medical
  • dental
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • Fulltime
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Arrow Right

Nurse Case Manager

Our team members are at the heart of everything we do. At Cencora, we are united...
Location
Location
Canada
Salary
Salary:
61400.00 - 94490.00 CAD / Year
cencora.com Logo
Cencora
Expiration Date
Until further notice
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Requirements
Requirements
  • A Diploma in health care or a related field, with a preference for Bachelor’s degree
  • Licensed Nurse (RN or RPN/LPN) with active registration from the College of Nurses in the province of employment is required
  • Minimum of two (2) to five (5) years in the healthcare, pharmaceutical, insurance or related fields
  • Ideal candidates should be nurses with healthcare and case management background in medical/hospital settings, insurance or bio-pharmaceutical industry
  • Fluency in French and/or English may be required depending on program and geographic location
Job Responsibility
Job Responsibility
  • Provide support to patients and health care providers by offering information on the Patient Support services, specific diseases, and therapies based on manufacturer provided materials and product monograph
  • Assist patients and caregivers in conducting assessments related to Patient Support services
  • Act as a liaison between patients, families and health care providers related to medication access
  • Address general inquiries regarding program services, disease states, or product related queries based on provided materials
  • Offer continuous support on disease states or product-related questions to ensure patient adherence
  • Refer the patient to their healthcare providers for clinical questions beyond program materials
  • Document patient information and interactions within the electronic patient record
  • Conduct ongoing file review and updates to reflect patient journey
  • Follow case-management protocols, including data collection, patient follow-up, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
  • Collaborate with the reimbursement specialist and the physician to secure funding for their patient’s therapies and explore alternative funding options
What we offer
What we offer
  • medical
  • dental
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • Fulltime
Read More
Arrow Right

Nurse Case Manager

Our team members are at the heart of everything we do. At Cencora, we are united...
Location
Location
Canada
Salary
Salary:
60800.00 - 93610.00 CAD / Year
cencora.com Logo
Cencora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Diploma in health care or a related field, with a preference for Bachelor’s degree
  • Licensed Nurse (RN or RPN/LPN) with active registration from the College of Nurses in the province of employment
  • Minimum of two (2) to five (5) years in the healthcare, pharmaceutical, insurance or related fields
  • Nurses with healthcare and case management background in medical/hospital settings, insurance or bio-pharmaceutical industry
  • Fluency in French and/or English may be required depending on program and geographic location
Job Responsibility
Job Responsibility
  • Provide support to patients and health care providers by offering information on the Patient Support services, specific diseases, and therapies based on manufacturer provided materials and product monograph
  • Assist patients and caregivers in conducting assessments related to Patient Support services
  • Act as a liaison between patients, families and health care providers related to medication access
  • Address general inquiries regarding program services, disease states, or product related queries based on provided materials
  • Offer continuous support on disease states or product-related questions to ensure patient adherence
  • Refer the patient to their healthcare providers for clinical questions beyond program materials
  • Document patient information and interactions within the electronic patient record
  • Conduct ongoing file review and updates to reflect patient journey
  • Follow case-management protocols, including data collection, patient follow-up, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
  • Collaborate with the reimbursement specialist and the physician to secure funding for their patient’s therapies and explore alternative funding options
What we offer
What we offer
  • Medical, dental, and vision care
  • Comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
  • Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities
  • Fulltime
Read More
Arrow Right