This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking an experienced Registered Nurse Case Manager to join our Medical Assistance team. In this role, you will provide clinical assessment, medical advice, and case management support for international patients. You will work closely with global healthcare providers, insurers, and operational teams to ensure safe and appropriate medical outcomes, including patient repatriation where required. You will play a key role in delivering high-quality clinical decision-making while supporting operational efficiency and cost containment.
Job Responsibility
Manage complex international medical assistance cases from assessment through resolution
Liaise with hospitals, doctors, insurers, and policyholders worldwide
Review medical reports and provide timely, evidence-based clinical recommendations
Monitor ongoing cases to ensure safe, effective, and appropriate care delivery
Provide guidance on medical repatriation, including transport and escort requirements
Coordinate admissions to UK NHS facilities when appropriate
Support selection and coordination of medical escorts for patient transfers
Maintain accurate, timely and compliant case documentation
Escalate cases to Chief Nursing Officer / Chief Medical Officer / Duty Doctor when required
Support clinical governance and adherence to internal and professional standards
Assist in maintaining medical equipment and repatriation supplies
Manage and prioritise your own caseload effectively in a fast-paced environment
Requirements
Registered General Nurse (RGN) with valid NMC registration
Minimum 5 years post-registration experience
Background in acute care (A&E, ICU or CCU essential)
Evidence of ongoing CPD and professional compliance