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The Care Coordination Department at St. Joseph's Hospital & Medical Center plays a critical role in providing exceptional patient care to its birth to adult in-patient population. By coordinating the delivery of healthcare and social services while balancing individually identified patient and family medical and psychosocial needs with cost-effective and available resources members of the Care Coordination Team are dedicated to furthering the mission of the Hospital. The RN Care Coordinator is responsible for overseeing the progression of care and discharge planning for identified patients requiring these services. The RN Care Coordinator performs this role to meet the individual's health needs while promoting quality of care, cost effective outcomes and by following hospital policies, standards of practice and Federal and State regulations. The position's emphasis will be on care coordination, communication and collaboration with utilization management, nursing, physicians, ancillary departments, insurers and post acute service providers to progress the care toward optimal outcomes at the appropriate level of care. The RN Care Coordinator advocates for the patient and family by identifying, valuing, and addressing patient choice, spiritual needs, cultural, language and socioeconomic barriers to care transitions. In addition, the RN Care Coordinator strives to enhance the patient experience.
Job Responsibility:
Completes and documents a discharge planning assessment on those patients identified by the designated screening process, or upon request
Reassess the patient as appropriate and update the plan accordingly
Facilitates the development of a multidisciplinary discharge plan, engaging other relevant health team members, the patient and/or patient representative and post acute care providers in accordance with the patients clinical or psychosocial needs, choices and available resources
Oversees and evaluates the implementation of the discharge plan
Collaborates with the multidisciplinary team to ensure progression of care and appropriate utilization of inpatient resources using established evidence based guidelines/criteria
Collaborates with the healthcare team and post-acute service providers to ensure timely and smooth transitions to the most appropriate type and setting of post-acute services based upon patients clinical needs
Requirements:
Graduate of an accredited school of nursing
Minimum two (2) years of acute hospital clinical experience or a Masters degree in Case Management or Nursing field in lieu of 1 year experience
Active Arizona or Compact state RN License
American Heart Association BLS required within 90 days of hiring
Nice to have:
Bachelor's Degree in Nursing (BSN) or related healthcare field
At least five (5) years of nursing experience
Certified Case Manager (CCM), Accredited Case Manager (ACM-RN), or UM Certification
Knowledge of managed care and payer environment
Must have critical thinking and problem-solving skills
Collaborate effectively with multiple stakeholders
Understand how utilization management and case management programs integrate
Ability to work as a team player and assist other members of the team where needed
Knowledge of CMS standards and requirements
What we offer:
Education Benefit program providing debt relief and student loan assistance
Full-time employees can receive up to $18,000 over five years
Part-time employees can receive up to $9,000
Medical
Prescription drug
Dental
Vision plans
Life insurance
Paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
Tuition reimbursement
Retirement plan benefit(s) including but not limited to 401(k), 403(b), and other defined benefits offerings