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The Nuance Sales Manager is directly responsible for the leadership, management and profitability of national Nuance Audio sales. Consistently achieves established national sales goals through the direction, organization, coordination, and development of Nuance Tech Specialists. Effectively acts as a mentor and coach to the Tech Specialists. Ensures customer satisfaction. Ensures Tech Specialists are equipped to be successful through training, communication of national and regional programs, and usage of provided sales tools. Ideal living location: Near a major airport. Travel up to 50-60% inclusive of overnights.
Job Responsibility:
Own national Sales performance for Nuance Audio, driving adoption across independent eye care professionals (iECPs), Regional Key Accounts (RKA) and Audiology practices
Lead, coach, and motivate the dedicated Nuance Tech Specialist team to achieve national distribution and productivity goals
Serve as the senior commercial voice in front of key accounts, presenting the Nuance value proposition and representing at trade shows and practice level education sessions
Analyze sales data to shape pricing and incentive structures
Collaborate with internal teams to manage demo kit distribution, recall/replacement cycles, inventory management, and new product launches
Drive penetration strategies with EL360, Vision Source, & Diamond Plus networks
Partner with marketing and training teams to roll out programs that accelerate adoption and highlight ROI for practices
Act as the central liaison between U.S. field team and global stakeholders (finance, product, marketing, legal)
Achieve monthly and quarterly sales targets (leases, units ordered, capture rate growth)
Partner with Business Development Managers and lab network to coordinate sales activities and resolve operational issues
Has a solid understanding of the challenges and opportunities within the national scope
Leads by example in demonstrating high levels of customer service through direct customer involvement
Responsible for growing and developing his/her team in his/her business unit through effective communication in the PPR process, ride-withs and individual one-on-one coaching
Provides continuous feedback on team performance
Successfully recruits, hires, trains and develops the best talent for the Nuance Tech Specialist position
Completes reports and other administrative duties in an accurate and timely manner
Always represents the company in line with stated core values
Creates a safe work environment
Performs other duties as assigned by the Director and/or VP of Sales
Requirements:
Bachelor’s degree or equivalent work experience
5-10 years of successful outside B2B sales experience required
Proven leadership, management and communication skills
Demonstrated computer skills (Excel, PowerPoint, Word, Outlook, general pc navigation, contact management system and sales analytical tools)
Nice to have:
Demonstrated results in managing sales people strongly preferred
Optical sales experience preferred
Audiology sales or industry experience preferred
What we offer:
Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts