CrawlJobs Logo

Notary Processing and Support Specialist

certus.com Logo

Certus

Location Icon

Location:
United States , Orlando

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

39000.00 - 40000.00 USD / Year

Job Description:

The Notary Processing and Support Specialist is responsible for providing exceptional customer support to states assigned on notary services. This includes taking inbound calls to provide general notary information, status of applications, address customer complaints, among other. This position is also responsible for submitting applications and doing all the data entry required for the assigned state(s) in a timely and precise manner.

Job Responsibility:

  • Responsible for handling and responding to issues such as application status, complaints, refunds, among other as the SME for the state or group of states assigned
  • Respond to inbound calls outside the assigned state effectively and add clear notes in the applicant’s memo section
  • Responsible for all data entry for their state(s) to include complete, accurate, entry of the client’s data into in house system, follow up of applications received, correcting upper/lowercase issues before submitting applications and rejecting incomplete applications, as well as follow up with client to correct
  • Responsible for submitting the applications of their state(s) “to the state” within three days of their arrival at ASCID to include incomplete or special circumstance applications
  • The PSS will be responsible for establishing and maintaining a friendly, business-like relationship with each of the state employees in the states they represent
  • The PSS is also responsible to report to the Sr. Vice President Insurance Division, “problem” situations that arise with any client and provide clear documentation in the client’s account so that any PSS or SVP can address complaints effectively
  • Perform additional duties where needed

Requirements:

  • Proven experience using Microsoft Office Suite including Excel, Word, Outlook and Power Point
  • Excellent active listening skills with a positive attitude, energy, and demeanor
  • Reliable individuals that can always be counted on to give their best work and follow tasks through completion
  • Steady, even pace to promote accuracy and quality of work
  • Self-starter comfortable taking initiative and assist finding solutions to problems that may arise in the manufacturing of products
  • Ability to complete set of procedures and tasks completed before new ones are begun
  • Work with established systems, standards, and procedures
  • Good organizational skills and attention to detail
  • Helpful, supportive communication with management and peers
  • Excellent customer service skills
  • Collaborative approach in structured job environment
  • Desire to have fun while working
  • Growth and change mindset

Additional Information:

Job Posted:
December 07, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Notary Processing and Support Specialist

Specialist, Notary Network

Are you interested in joining a dynamic team supporting a network of notaries? W...
Location
Location
Canada , Saint-Laurent
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 31, 2026
Flip Icon
Requirements
Requirements
  • Knowledge of mortgage refinancing procedures
  • Customer service-oriented with ability to provide proactive solutions
  • Able to work independently, exercise judgment, and manage competing priorities
  • Strong planning, organization, and communication skills (French oral/written
  • English reading)
  • Proficient in Microsoft Teams, Word, and Excel
  • College degree, law technician, or equivalent
  • Bilingual in French and English
Job Responsibility
Job Responsibility
  • Conduct information sessions and support notaries through Teams
  • Assist notaries with document platforms and pilot projects
  • Provide training on new products, processes, and system updates
  • Collaborate with teams on program launches and process changes
  • Maintain accurate records in databases, systems, and procedure manuals
  • Ensure internal and external client requirements are met
What we offer
What we offer
  • Permanent role
  • Work-Life Balance: Flexible hybrid schedule with in-office days on Tuesdays, Thursdays, and a floating third day
  • Comprehensive Benefits: Full benefits after 3 months, including 15 vacation days and 10 paid personal days
  • Build relationships and provide support to a professional notary network
  • Gain experience in compliance, document management, and training
  • Fulltime
Read More
Arrow Right

Accounts Payable Specialist

Our client in Birmingham is looking for a detail-oriented Accounts Payable Speci...
Location
Location
United States , Homewood, AL
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Accounting (preferred)
  • 5+ years of experience in construction or a related industry is preferred
  • Strong background in accounts payable and tax compliance
  • Notary Public is a plus
  • Experience with JD Edwards is a plus
  • Highly organized with strong attention to detail
  • Ability to manage deadlines and recurring reporting cycles
  • Proficiency in Microsoft Office
  • ERP experience preferred
Job Responsibility
Job Responsibility
  • Process vendor invoices, including fuel bills, and reconcile raw material tickets
  • Prepare daily production reports
  • Support month-end close with reconciliations and journal entries
  • Assist with financial reporting, monthly books, and audit requests
  • File monthly sales tax and other recurring tax filings
  • Prepare quarterly fuel tax returns and block assessments
  • Manage annual filings, including 1099s, 2290s, business licenses, and insurance renewals
  • Oversee fleet tag renewals and property tax filings
  • Provide general office support
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Product Operations Specialist

The Product Operations Specialist is responsible for post-approval HELOC operati...
Location
Location
United States , Roseville
Salary
Salary:
25.00 - 28.00 USD / Hour
goodleap.com Logo
GoodLeap
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in mortgage operations, HELOC operations, or digital lending
  • Strong understanding of mortgage closing and recording processes
  • Experience with remote online notarization (RON)
  • Experience resolving post-closing defects and booking discrepancies
  • Experience handling customer disputes, account verification, or fraud-related investigations
  • Experience working with third-party vendors, including notary and recording providers
  • Strong analytical, organizational, and problem-solving skills
  • Comfortable working cross-functionally with product, engineering, compliance, and risk teams in a fast-paced environment
  • Ability to operate independently and build processes from scratch in a greenfield environment
Job Responsibility
Job Responsibility
  • Serve as the escalation point for issues arising during remote online notarization(RON) sessions
  • Coordinate with borrowers, notaries, and internal stakeholders to cure closing issues and ensure compliance with state-specific execution requirements
  • Follow up with recording vendors when recordings have not occurred within established service-level timelines and resolve rejected recordings as needed
  • Identify and track trends in recording issues by jurisdiction
  • Investigate and resolve issues when booking the account with a servicer
  • Support audits, compliance reviews, and internal reporting related to closing, funding, and recording workflows
  • Investigate customer disputes to determine root cause, collaborate with internal teams to identify the appropriate resolution, and respond to the customer
  • Respond to customer inquiries related to HELOC card accounts, transactions, and servicing
  • Procure and send out AVM (Automated Valuation Model) upon customer request
  • Investigate errors that occur when creating new customer accounts with key vendors, identify the root cause, and take action to reach resolution
  • Fulltime
Read More
Arrow Right

Family Law Intake Specialist

The Family Law Intake Specialist will be the first point of contact for clients ...
Location
Location
United States , San Jose
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a related field or equivalent experience in a legal or client-facing role
  • Minimum of 2 years of experience in a legal environment, preferably in family law
  • Strong understanding of family law concepts, terminology, and procedures
  • Excellent verbal and written communication skills, with the ability to convey complex information clearly and empathetically
  • Proficient in using legal software and Microsoft Office Suite (Word, Excel, Outlook)
  • Exceptional organizational skills and attention to detail
  • Ability to handle sensitive and confidential information with discretion
  • Strong problem-solving skills and the ability to work independently as well as part of a team
  • Ability to handle sensitive family issues with compassion
  • Effective communication to capture detailed, accurate information
Job Responsibility
Job Responsibility
  • Answering inquiries via phone, email, or web with empathy and professionalism
  • Conducting interviews to gather essential details about marital history, assets, and custody concerns to determine if a case is a good fit
  • Provide clients with information about our services, processes, and expectations
  • Collecting essential client details (e.g., marriage dates, assets, child information) to help attorneys prepare
  • Document and organize client information, ensuring accuracy and compliance with legal standards
  • Entering data into systems and managing attorney calendars to reduce missed consultations
  • Maintaining supportive, consistent communication to keep prospects engaged during the stressful decision-making phase
  • Schedule appointments for attorneys and follow up with clients, as necessary
  • Conduct potential client conflict checks and follow-ups
  • Manage new client intakes, follow up on incomplete questionnaire information, and confirm appointments
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan
  • free online training
Read More
Arrow Right
New

Primary Teaching Assistant

Are you passionate about shaping young minds? As a Teaching Assistant in primary...
Location
Location
United Kingdom , Caterham
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 22, 2026
Flip Icon
Requirements
Requirements
  • communication
  • teaching assistant experience
  • passionate
  • positive
  • flexible
  • hold two work references
  • UK work eligibility
Job Responsibility
Job Responsibility
  • providing crucial support to the class teacher
  • working with a child one-on-one or in small groups
  • preparing the classroom and aiding in the learning process
What we offer
What we offer
  • Convenient Mobility: Ideal for drivers due to diverse school locations
  • Versatile Exposure: Work across various schools for diverse experiences
  • Weekly Pay: Enjoy hassle-free weekly payments with fantastic daily rates
  • Effortless Hours: Submit your hours seamlessly through our time sheet app
  • Rewards Await: Earn £300 through our Refer a Friend scheme
  • Dedicated Support: Benefit from a consultant deeply connected with supported schools
  • Personalised On boarding: Receive tailored assistance for compliance
  • Compliance Assistance: Support for DBS on the update service or help to obtain one
  • career
  • work-life
  • Fulltime
Read More
Arrow Right
New

Primary Teaching Assistant

Are you passionate about shaping young minds? As a Teaching Assistant in primary...
Location
Location
United Kingdom , Caterham
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 21, 2026
Flip Icon
Requirements
Requirements
  • Non Teaching
  • communication
  • teaching assistant experience
Job Responsibility
Job Responsibility
  • Providing crucial support to the class teacher
  • Working with a child one-on-one or in small groups
  • Preparing the classroom
  • Aiding in the learning process
What we offer
What we offer
  • Convenient Mobility: Ideal for drivers due to diverse school locations
  • Versatile Exposure: Work across various schools for diverse experiences
  • Weekly Pay: Enjoy hassle-free weekly payments with fantastic daily rates
  • Effortless Hours: Submit your hours seamlessly through our time sheet app
  • Rewards Await: Earn £300 through our Refer a Friend scheme
  • Dedicated Support: Benefit from a consultant deeply connected with supported schools
  • Personalised On boarding: Receive tailored assistance for compliance
  • Essential Traits: Be passionate, positive, flexible, and hold two work references
  • Compliance Assistance: Support for DBS on the update service or help to obtain one, and UK work eligibility
  • Fulltime
Read More
Arrow Right
New

Long term supply teacher

Transform lives through education as a caring and dedicated teacher, making a la...
Location
Location
United Kingdom , Caterham
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • QTS/PGCE qualification required
  • comprehensive working history and two recent working references
  • DBS on the update service or readiness to obtain one
  • eligibility to work in the UK
  • passion and positivity for teaching
  • good communication skills
  • key stage 1 experience
Job Responsibility
Job Responsibility
  • Full teaching responsibilities within your placement
  • marking, planning, and teaching throughout extended periods
  • payment to scale for placements surpassing 6 weeks
  • full-time availability dedicated to teaching
What we offer
What we offer
  • Refer a friend bonus scheme
  • weekly pay with competitive daily rates
  • simple hour submissions through user-friendly app
  • £300 Refer a Friend bonus
  • dedicated consultant
  • personalised assistance for compliance and seamless onboarding
  • career
  • work-life
  • Fulltime
Read More
Arrow Right
New

Supply Sen Teaching Assistant

Are you passionate about shaping young minds? As a Teaching Assistant in primary...
Location
Location
United Kingdom , Caterham
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 21, 2026
Flip Icon
Requirements
Requirements
  • Non Teaching
  • 121 teaching experience
  • communication
  • SEN experience
  • teaching assistant experience
What we offer
What we offer
  • Career
  • Work-Life balance
  • Refer a friend bonus scheme
  • Dedicated support
  • Personalised onboarding
  • Compliance assistance
  • Fulltime
Read More
Arrow Right