Norwegian Language Expert & Complaints Associate

• Manage incoming requests & ensure an utmost customer satisfaction
• Resolve customer inquiries regarding customer suggestions
• Provide accurate, valid & complete information by using the right methods/tools
• Build sustainable relationships of trust through open & interactive communication
• Promote additional features relevant to the client’s new services & training material
• Verify and correct machine-generated translations of answers to customer queries
• Understand and translate the meaning and tone of written words from one language to another
• Recognize and provide feedback on issues found in the email

• An exceptional level in the Norwegian Language
• Advanced English skills
• Excellent verbal & written communication skills
• PC literacy
• Team spirit & flexibility in working in a fast-paced environment
• Eligible to work in Greece

Previous working experience in a similar role