Norwegian Customer Service Agent Job at Randstad (Remote all over Greece)

Customer Service Agent

At Mercell, we're on a mission to revolutionize public procurement, making it ac...

Location

Norway , Oslo

Salary:

Not provided

Mercell

Expiration Date

Until further notice

Requirements

Proven experience (ideally 2+ years) in customer service, support, helpdesk, or a similar client-facing role
Strong communication skills with the ability to explain technical topics clearly and simply
Structured and organized approach to successfully navigate multiple priorities simultaneously
Problem-solving mindset and ability to stay calm under pressure
Comfortable working with support systems, CRM tools, and digital platforms
Fluency in Norwegian and English.

Job Responsibility

Provide first-line support via phone and digital channels to customers across different markets
Investigate platform-related issues and guide customers through solutions clearly and efficiently
Ensure accurate case documentation and follow-up in CRM/support systems
Escalate complex issues appropriately while maintaining ownership of customer communication
Contribute to maintaining high customer satisfaction and service level targets (SLAs)
Identify recurring issues and proactively share feedback internally to improve product and processes
Support onboarding and basic product guidance for new customers where relevant.

What we offer

hybrid work to support work-life balance
health and insurance plans
pension plans
paid parental leave
social happenings
competitive salary packages.

Customer Service Agent

At Mercell, we’re on a mission to revolutionize public procurement by making it ...

Location

Salary:

Not provided

Mercell

Expiration Date

Until further notice

Requirements

Proven experience (ideally 2+ years) in customer service, support, helpdesk, or a similar client-facing role
Strong communication skills with the ability to explain technical topics clearly and simply
Structured and organized approach to successfully navigate multiple priorities simultaneously
Problem-solving mindset and ability to stay calm under pressure
Comfortable working with support systems, CRM tools, and digital platforms
Fluency in English and at least one of the following languages: Swedish, Norwegian, Danish, Dutch, German, Finnish (depending on market)

Job Responsibility

Provide first-line support via phone, email, and digital channels to customers across different markets
Investigate platform-related issues and guide customers through solutions clearly and efficiently
Ensure accurate case documentation and follow-up in CRM/support systems
Escalate complex issues appropriately while maintaining ownership of customer communication
Contribute to maintaining high customer satisfaction and service level targets (SLAs)
Identify recurring issues and proactively share feedback internally to improve product and processes
Support onboarding and basic product guidance for new customers where relevant

What we offer

Hybrid work to support work-life balance
Health and insurance plans (may differ per country/office)
Pension plans
Paid parental leave
Social happenings
Competitive salary packages

Fulltime

Norwegian-speaking Customer Support Agent

We are looking for a driven, Norwegian-speaking Customer Support Agent to join o...

Location

Sweden , Stockholm

Salary:

Not provided

Haypp Group

Expiration Date

Until further notice

Requirements

Previous documented experience in customer service (store, event, sales, etc.)
Service minded
Excellent problem-solving skills
Communicative
Flexible
Demonstration of genuine commitment to the customer
System familiarity and quickness at the keyboard
You are not afraid to take your own initiative
Language skills: professional fluency in Norwegian, professional level in English and Swedish is a bonus

Job Responsibility

Drive customer loyalty by efficiently managing incoming cases via email, phone, and chat
Conduct outbound customer surveys and retention calls by phone
Complete administrative tasks accurately and within set deadlines
Escalate issues and create tickets for technical errors or improvement requests to the Tech and Dynamics teams via SharePoint
Stay fully informed by monitoring all communication channels and responding to updates that might impact our customers our case handling

What we offer

Paid vacation is accrued in accordance with the length of the employment contract
Wellness allowance of 5,000 SEK per year
Lots of social happenings

Fulltime

Facility Service Center Agent

Circle K Business Center Poland is looking for a Facility Service Center Agent w...

Location

Poland , Warszawa

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Fluent Norwegian language skills
Very good English and other foreign language skills is an advantage
Quick learner, ambitious and well organized/structured
University degree preferred
Experience in technical support as advantage
Ability to understand customer demands and come up with solutions to their problems
High service orientation
Good teamwork skills

Job Responsibility

Technical support for assets and equipment located in CK stores
Registering cases in the system and supervision according to the KPI’s
Troubleshooting and advising to the reported technical/functional issues
Ordering maintenance and repair service from external Suppliers, follow up on deliveries
Maintain equipment documentation including specifications, warranties, life cycle, maintenance needs and operating instructions
Active communication to all parties involved (SM, service companies, maintenance engineers, technicians, etc.) for effective problem resolution
Participate in duty service outside office hours, as needed

What we offer

Annual bonus
Private medical care
Cafeteria Platform/Multisport
Language lessons subsidized by the company
Group insurance
Attractive discounts for products and services at our stations
Employee stock purchase plan
Employee Assistance Program (Lyra)
Modern and convenient office
Trainings & possibility to develop skills in a wide international environment

Fulltime

Norwegian speaking travel agent

Are you a native Norwegian speaker? Would you like to fire-up your career by wor...

Location

Greece , Athens

Salary:

Not provided

Randstad

Expiration Date

December 30, 2026

Requirements

Previous experience in client services or within the travel & tourism industry would be a plus
High adaptability in dynamic working environments & rotating shifts
Strong communication skills, both written and verbal
Client-centric mindset
A native level in Norwegian
Advanced English skills
PC literacy

Job Responsibility

Manage incoming requests & ensure an utmost customer satisfaction
Resolve customer enquiries regarding flight cancellations, rebookings
Provide accurate, valid & complete information by using the right methods/tools
Build sustainable relationships of trust through open & interactive communication
Promote additional flight addon products to customers

Fulltime

New

Customer Experience Specialist

We are seeking a detail-oriented and professional Customer Service Representativ...

Location

United States , Collierville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of customer service, order management, sales support, or related experience
Excellent verbal, written, and interpersonal communication skills
Strong analytical, organizational, and problem-solving abilities
Proven ability to manage multiple priorities while maintaining attention to detail
Dependable with a strong work ethic and commitment to customer satisfaction
Ability to work independently and collaboratively within a team environment
Customer-focused mindset with a process-oriented approach
Experience with ERP systems and order management platforms is a plus
Bachelor's degree preferred
Prior experience in Account and Order Management preferred

Job Responsibility

Communicate clearly and professionally with customers via phone and email
Utilize multiple systems and technology platforms to efficiently address customer needs
Respond to inquiries regarding products, pricing, order status, and availability
Partner with internal teams to support customer requirements and resolve issues
Process and validate customer orders accurately and efficiently
Coordinate order routing and fulfillment according to established procedures
Manage assigned customer accounts while maintaining high service standards
Investigate and resolve customer concerns, discrepancies, and service-related issues in a timely manner
Adhere to departmental policies, procedures, and performance expectations

New

Nursery Manager

We are looking for a Nursery Manager to join our amazing team at Happitots Robro...

Location

United Kingdom , Robroyston

Salary:

36000.00 - 38000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Full and relevant Level 3 qualification in Early Years Education and Childcare (as recognised by the DfE)
At least two years’ experience in a supervisory or management role within an early years setting
Strong understanding of the EYFS framework
Strong understanding of safeguarding procedures
Confident in leading a team to deliver high-quality care and education for children aged 0–5 years

Job Responsibility

Provide high quality childcare to the local community
Oversee the day to day operation of the nursery to the highest standards

What we offer

Earn an extra £400 per month through referrals
Birthday holiday and wellbeing day off - an additional 2 days of paid leave
Christmas week closure and Christmas shopping vouchers
Company supplied and branded outdoor jackets
Up to 85% off childcare discounts (T&C apply)
Cash health plans - cashback on dental treatment and health services
High street and gym membership discounts
Free face to face counselling sessions
Long service awards
Monthly colleague spotlight rewards - cash incentive

Fulltime

New

Senior Lab Engineer/Associate

This is where new knowledge is discovered. Baxter’s Research and Development tea...

Location

Malta , Marsa

Salary:

32000.00 EUR / Year

Baxter

Expiration Date

Until further notice

Requirements

Strong English communication skills and ability to work in cross-functional teams
Ability to statistically analyze test results and prepare validation reports
Knowledge of engineering principles relevant to assigned tasks
Ability to compile clear written and graphical reports describing study results
Degree in Engineering (Biomedical, Mechanical, Materials) or related scientific field

Job Responsibility

Design protocols and interpret results to validate functional test methods
Organize and perform Test Method Validation (TMV) activities
Support lab engineers/associates in test method validation and lab-related tasks
Critically review and interpret test protocols and testing plans to verify product requirements
Collaborate closely with the Lab Supervisor in lab management and maintenance of procedures
Perform and document verification and validation tests (NPD & SPO) across business units
Conduct studies for disposables and container systems, supporting new product development
Identify and implement innovative solutions in test methods and equipment
Execute procedures accurately and consistently, ensuring repeatability
Review and document results in lab notebooks and data systems according to procedures

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer
competitive benefits
discretionary bonuses
long-term incentive

Fulltime

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Norwegian Customer Service Agent

Job Description

Job Responsibility

Requirements

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