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Non Trading Team Leader

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360 Resourcing Solutions

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Location:
United Kingdom , Leicester

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

You will be responsible for effectively leading on and managing the non-trading responsibilities of the branch operations, in particular Administration and health and safety. You will be supporting and assisting the Operations Manager in achieving and exceeding all depot KPI’s, targets and objectives.

Job Responsibility:

  • Ensure all administration processes within the depot are carried out efficiently, effectively and in accordance with any legislative guidelines and procedures
  • Ensure full compliance of any health and Safety activities within the depot
  • Control of customer credit and debt
  • Control of customer credit notes and claims
  • Pricing and File Maintenance
  • Meet or exceed all Customer Satisfaction targets and scores
  • Drive the standard for great customer satisfaction ensuring a consistently positive shopping experience
  • Ensure all company policies and procedures in relation to administration are effectively implemented and embedded

Requirements:

  • Exceptional knowledge of systems and procedures
  • Up to date knowledge of Health and Safety policies and procedures
  • Highly organised and exceptional planning skills with the ability to manage and prioritise various tasks
  • Excellent data analysis skills
  • Good problem solving skills with the ability to think of solutions outside of the norm
  • Strong time management skills
  • Significant experience of delivering both excellent Customer Service and Customer Satisfaction results
  • Excellent and inspiring leadership and team building skills
  • Empathetic and empowering leadership style with the ability to give clear direction and delegate confidently
  • Excellent verbal and written communication skills
  • Excellent listening skills
What we offer:
  • Competitive hourly rate
  • Pension
  • 22 days annual leave
  • Onsite parking

Additional Information:

Job Posted:
March 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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