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Staples Logo Staples · Purchasing

Non-Stock Procurement Buyer

United States, Framingham 48000.00 - 62000.00 USD / Year · Job Posted March 21, 2026
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Job Description

The NSP (Non-Stock Procurement) Team is responsible for over $600 million in dropship and special-order product sourcing, order processing and service for our Contract, and Dotcom Customers. This team excels at building strong customer, sales teams, and vendor relationships and employs creative problem-solving methods to meet or exceed customer expectations.

Job Responsibility

  • Sourcing (transactional, program, RFP, large bids) and purchasing in a variety of categories- including some custom manufactured and imprinted items
  • Cross functional work to facilitate solutions for special projects, contract renewals, etc.
  • Negotiate item cost, availability, and logistics- in varying complexity
  • Navigate vendor network and exploring innovative new sources to deliver best fit, appropriate solutions including substitute products as applicable
  • Pricing solutions to meet margin targets and ensure conversion to profitable sales
  • Service customer’s needs for product that is out of scope of replenishments functionality
  • Provide Proactive Communication to Internal /External customers regarding Order Status as applicable
  • Support, Track, expedite, and maintain open purchase orders
  • Execute daily purchase of drop ship and FC (fulfilment center) special ordering for Staples Customers
  • Work with multiple staples teams (merchandising, finance, vendor compliance etc) to proactively address SKU issues and vendor compliance
  • Achieve departmental buyer goals and objectives

Requirements

  • High School Diploma or GED
  • 1+ years’ working experience in customer service or a related field
  • Proficient in Microsoft Office Suite and ability to navigate websites
  • Strong oral and written communication skills
  • Ability to work independently with self-motivation
  • Flexible, detail-oriented with strong organizational and information-gathering skills
  • Demonstrated ability to exercise sound judgment
  • Strong Multi-tasking & Time Management skills
  • Excellent problem-solving skills
  • Demonstrated negotiation skills

Nice to have

  • Knowledge of systems: AS400, Commerce Hub, NSP eForm
  • Customer service experience in a fast-paced direct customer environment
  • Strong Microsoft Excel a plus
  • Custom manufacturing/imprinting background a plus

What we offer

  • Competitive base salary + bonus on eligible positions
  • 22 days plus 7 major holidays and 1 floating holiday
  • Company match 401(k) plan
  • Online and retail discounts
  • Physical and mental health wellness programs
  • Daycare, cafeteria, fitness center, and coffee shop at our HQ
  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
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