Non Licensed Relief Receptionist Job at 360 Resourcing Solutions (Shotton, Flintshire)

Job Description

You will undertake a crucial role for the business by ensuring consistent service delivery on site in a professional manner, handling incidents in a professional and organised manner whilst always adhering to escalation procedures. You need to take an active role in enhancing the delivery of security operations by ensuring all tasks are completed by all relevant departments but to also understand the culture fully at site. You will work - Various hrs per week and be flexible to cover days, nights or weekends.

Job Responsibility

High standards of performance, professionalism, and customer service at all times
Full compliance with operational instructions (e.g. alarm responses, building access, Production) and external regulations
Reporting/Escalating issues following Chain of Command
Produce clear, logical, and well-written operational reports to required timeframes
To be fully conversant with site systems and procedures
Support Corps Security and site management teams in identifying and implementing service improvements
To build relationships with internal and external guests to enhance the security provision
To have a deep understanding of all changes in building occupiers, set up and productions
and to ensure information is passed both upwards and cascaded downwards
Maintaining safety and security through the operation of the integrated security systems
Liaise with supervisors and both Corps Security and management with regards to building maintenance and H&S issues
Liaise with external authorities including the police
Ensure all policies and procedures are followed
Providing immediate response in the event of any minor/major incidents, ranging from responding to medical incidents, fire alarm activation/evacuations and crisis response
Any other admin duties that the Duty Security Managers, Supervisors, or clients deems necessary or commensurate with the position

Requirements

Excellent communication skills and a strong customer focus
A Full UK Driving License - essential
Confidence and ability to establish and maintain good and effective working relationships at all levels
Ability to work to deadlines, multitasking and working under pressure
Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
Able to achieve vetting to BS7858 Standards

What we offer

Company sick pay scheme
Paid SIA license renewals
Enhanced Family Leave Pay
Cycle to Work Scheme
High staff discounts & rewards scheme
Access to Digital GP
Excellent pension scheme
Death in Service - £5000
Recruitment bonus scheme
New business lead scheme
Employee assistance programme

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Non Licensed Relief Receptionist

Job Description

Job Responsibility

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