Non-Emergency Patient Transport Services Person Job at West Midlands Ambulance Service University NHS... (West Bromwich)

Job Description

We are looking to build a reserve pool of applicants for our Non-Emergency Patient Transport Services contract in West Bromwich for any vacancies that may arise over the next 12 months. Applicants will be considered for permanent and fixed term contracts on a full time basis only. The main purpose of this role is to safely transport patients with varying mobilities to and from treatment centres or other venues as directed. This could include manual handling of patients, the care of patients and assisting patients, as well as driving

Job Responsibility

Carry out required vehicle and equipment checks
Be prepared to work flexibly to ensure patients are moved in a timely, safe and dignified manner
Work within Contract Specific Quality Standards and ensure a high level of customer care
Ensure effective communication with the Control Centre, by telephone or electronic means
Transfer patients using equipment and skills specific to individual needs
Provide effective care to patients, appropriate to their requirements using available equipment
Transport patients safely and considerately this will include pre-planned and ad-hoc journeys
Ensure patients have a safe, smooth journey, complying with all relevant traffic legislation and driving with consideration for other road users
Maintain full and accurate records and reports, including Patient Transport Records, Accident Reports, and Incident Reports etc
Ensure vehicles and equipment are kept in states of cleanliness and readiness
Undertake required training to maintain acceptable standards and quality of care
Maintain a current valid driving licence
Adhere to corporate Instructions and Policies, Operational Instructions, Clinical Protocols, Quality Procedures and other verbal or written instructions
Perform other tasks in keeping with the post as required by supervisory staff and managers

Requirements

Good standard of Education minimum of 3 GCSEs (or equivalent) at Grade C/4 or above to include English or be willing to undertake a level 2 qualification whilst in post within the first 12 months of the role
Must be willing to undertake any training as required by the Trust
Experience of working within a public service or customer care environment
Experience of driving a variety of vehicles
Lifting & Handling (manual handling) experience
Must be able to work in the UK without the need for a Visa or Sponsorship
Good communication skills both verbally & in writing
Full UK manual driving licence showing no more than 3 penalty points

What we offer

Flexible working options
Disability Confident Leader status
Silver Award for a Dyslexia Friendly workplace
Support for Armed Forces community
Step Into Health initiative

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Non-Emergency Patient Transport Services Person

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