Non-Emergency Patient Transport Services Person - Coventry

• Carry out required vehicle and equipment checks
• Be prepared to work flexibly to ensure patients are moved in a timely, safe and dignified manner
• Work within Contract Specific Quality Standards and ensure a high level of customer care
• Ensure effective communication with the Control Centre, by telephone or electronic means
• Transfer patients using equipment and skills specific to individual needs
• Provide effective care to patients, appropriate to their requirements using available equipment
• Transport patients safely and considerately this will include pre-planned and ad-hoc journeys
• Ensure patients have a safe, smooth journey, complying with all relevant traffic legislation and driving with consideration for other road users
• Maintain full and accurate records and reports, including Patient Transport Records, Accident Reports, and Incident Reports etc
• Ensure vehicles and equipment are kept in states of cleanliness and readiness
• Undertake required training to maintain acceptable standards and quality of care
• Maintain a current valid driving licence
• Adhere to corporate Instructions and Policies, Operational Instructions, Clinical Protocols, Quality Procedures and other verbal or written instructions
• Perform other tasks in keeping with the post as required by supervisory staff and managers

• Good standard of Education minimum of 3 GCSEs (or equivalent) at Grade C/4 or above to include English or be willing to undertake a level 2 qualification whilst in post within the first 12 months of the role
• Must be willing to undertake any training as required by the Trust
• Experience of working within a public service or customer care environment
• Experience of driving a variety of vehicles
• Lifting & Handling (manual handling) experience
• Must be able to work in the UK without the need for a Visa or Sponsorship
• Good communication skills both verbally & in writing
• Full UK manual driving licence showing no more than 3 penalty points

Flexible working options