NOC Technician Job at Robert Half (Secaucus)

NOC Technician

We are offering an exciting opportunity for a NOC Technician in MENTOR, Ohio. Yo...

Location

United States , Mentor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience as a NOC Technician or in a similar role
Proficiency in Active Directory and Windows OS
Demonstrated ability to troubleshoot and resolve technical issues
Familiarity with IT infrastructure including servers, switches, routers, etc.
Ability to work in a team environment and contribute to knowledge sharing
Excellent verbal and written communication skills
Ability to work in a rotational shift system, including nights and weekends
Strong problem-solving skills and the ability to think critically
Capability to work under pressure and prioritize tasks
Relevant certifications in IT and network management will be considered a plus

Job Responsibility

Receive and address support calls, aiming to resolve issues remotely or on-site
Maintain client jobs in the billing system and liaise with senior support staff for escalations or audits
Implement remote updates and patches for client servers, Microsoft products, backup and antivirus systems, and client management systems
Contribute to the design, development, implementation, deployment, and maintenance of client networks/systems
Develop and improve internal monitoring and client network/system deployment policies and procedures
Assist senior support staff with in-house or client projects as required

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

NOC Technician

You'll be joining a specialist security team that is a trusted partner to govern...

Location

United Kingdom , Watford

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Fibre Network Transmission experience or working towards
Understanding of Routing and Switching or working towards, Network+ Preferred
Understanding Incident Management and Service Operations environments
Deliver proactive network monitoring and implement corrective action to ensure optimal network performance
BT network tools and monitoring systems, Site Manager, Check MK

Job Responsibility

Operating within a 24/7 NOC, working day/night shift pattern
Monitor in-life platforms and services reacting to any events as required liaising with the customer where required
Investigating incidents and taking necessary actions to resolve and attending technical and Service management bridge calls as required
Complete fault tickets accurately and with the required detail to produce a summary report
Create Incident Schedules and liaise with Resource Management to obtain the correct skills to undertake the tasks
Ensure the Escalation/Notification profile is followed in accordance with local Escalation /Notification processes to meet the agreed SLA
Inform the Incident Manager of all Major Incidents
Liaise with Asset Management to identified Equipment/Spares needed to resolve an Incident
Liaise with Change Management to agree changes needed to resolve an Incident. May need to attend CAB
Create routine Maintenance Schedules and direct Field Teams on performing the Maintenance Routine tasks

What we offer

Competitive salary
on target bonus
Pension contribution (BT contributes 10% if employee contributes 5%)
25 days annual leave (plus bank holidays), increasing with service
18 weeks’ paid parental leave
up to two weeks paid leave for Carers
flexible benefits including cycle to work, private healthcare, season ticket loans
retail discounts including BT shop
world-class training and development opportunities
discounted broadband, mobile and TV packages including Discovery+ and TNT Sport

Fulltime

NOC Technician

We are looking for a skilled NOC Technician to join our team in Somerset, New Je...

Location

United States , Somerset

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in network operations, particularly in a NOC environment
Strong knowledge of Norton Utilities for Windows systems
Familiarity with wireless application protocols (WAP) and related technologies
Expertise in managing and troubleshooting wireless personal area networks (WPAN)
Hands-on experience with cable assemblies and testing
Excellent problem-solving skills and attention to detail
Ability to work collaboratively in a team-oriented environment
Strong communication skills for effective reporting and interaction with technical and non-technical stakeholders

Job Responsibility

Monitor and maintain network operations to ensure optimal performance and uptime
Diagnose and resolve technical issues related to Norton Utilities on Windows systems
Support wireless application protocols (WAP) to ensure smooth connectivity and functionality
Manage wireless personal area network (WPAN) configurations and troubleshoot related issues
Assemble and test cable systems to guarantee quality and reliability
Collaborate with team members to implement effective solutions for network challenges
Document and report network performance metrics and incidents accurately
Provide technical support and guidance to internal teams as needed
Ensure compliance with established protocols and procedures for network operations

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Noc Engineer

Location

United States , Ridgeland

Salary:

Not provided

Inabia Solutions & Consulting

Expiration Date

Until further notice

Requirements

Associates degree in a technical discipline or equivalent related technical experience in a wireless data/communications services capacity required
Minimum 4 years related experience in specific area or equivalent
Understanding of telecommunications technology such as LTE, 5G NSA, 5G SA or Gigabit Passive Optical Networks (G-PON)
Understanding of router/switch from Adtran, Fujitsu, Cisco, Juniper, Nokia or Equivalent
Demonstrated leadership profile to proactively track and escalate issues, engage resources to expedite service/network outages

Job Responsibility

Manage the ticket queue and ensure that all reported issues are documented and resolved in a timely manner
Interface with multiple internal and external teams, to ensure timely and accurate resolution of all reported or identified network and system issues
Perform additional duties as assigned
Perform network and system troubleshooting to identify the root cause of a network outage quickly and accurately
Investigate outage logs and help determine root cause for service interruptions
Help prepare outage reports for NOCC Supervisor and/or NOCC Manager
Serve as Tier II support of network operations teams involving complex level customer outages as well as internal network outages
Manage network outages dispatching appropriate technicians to facilitate repair/restoral of the network, escalating issues to vendor support to engineering support as needed, and acting as a liaison between disparate teams to ensure that information is flowing freely between all stakeholders
Assist with training, onboarding, and mentoring of junior NOCC Technicians

Fulltime

Noc Engineer-iii

Location

United States , Ridgeland

Salary:

Not provided

Inabia Solutions & Consulting

Expiration Date

Until further notice

Requirements

Associates degree in a technical discipline or equivalent related technical experience in a wireless data/communications services capacity required
Minimum 4 years related experience in specific area or equivalent
Understanding of telecommunications technology such as LTE, 5G NSA, 5G SA or Gigabit Passive Optical Networks (G-PON)
Understanding of router/switch from Adtran, Fujitsu, Cisco, Juniper, Nokia or Equivalent
Demonstrated leadership profile to proactively track and escalate issues, engage resources to expedite service/network outages

Job Responsibility

Manage the ticket queue and ensure that all reported issues are documented and resolved in a timely manner
Interface with multiple internal and external teams, to ensure timely and accurate resolution of all reported or identified network and system issues
Perform additional duties as assigned
Perform network and system troubleshooting to identify the root cause of a network outage quickly and accurately
Investigate outage logs and help determine root cause for service interruptions
Help prepare outage reports for NOCC Supervisor and/or NOCC Manager
Serve as Tier II support of network operations teams involving complex level customer outages as well as internal network outages
Manage network outages dispatching appropriate technicians to facilitate repair/restoral of the network, escalating issues to vendor support to engineering support as needed, and acting as a liaison between disparate teams to ensure that information is flowing freely between all stakeholders
Assist with training, onboarding, and mentoring of junior NOCC Technicians

Fulltime

Noc Engineer -Iii

Location

United States , Ridgeland

Salary:

Not provided

Inabia Solutions & Consulting

Expiration Date

Until further notice

Requirements

Associates degree in a technical discipline or equivalent related technical experience in a wireless data/communications services capacity required
Minimum 4 years related experience in specific area or equivalent
Understanding of telecommunications technology such as LTE, 5G NSA, 5G SA or Gigabit Passive Optical Networks (G-PON)
Understanding of router/switch from Adtran, Fujitsu, Cisco, Juniper, Nokia or Equivalent
Demonstrated leadership profile to proactively track and escalate issues, engage resources to expedite service/network outages

Job Responsibility

Manage the ticket queue and ensure that all reported issues are documented and resolved in a timely manner
Interface with multiple internal and external teams, to ensure timely and accurate resolution of all reported or identified network and system issues
Perform additional duties as assigned
Perform network and system troubleshooting to identify the root cause of a network outage quickly and accurately
Investigate outage logs and help determine root cause for service interruptions
Help prepare outage reports for NOCC Supervisor and/or NOCC Manager
Serve as Tier II support of network operations teams involving complex level customer outages as well as internal network outages
Manage network outages dispatching appropriate technicians to facilitate repair/restoral of the network, escalating issues to vendor support to engineering support as needed, and acting as a liaison between disparate teams to ensure that information is flowing freely between all stakeholders
Assist with training, onboarding, and mentoring of junior NOCC Technicians

Fulltime

New

Cloud Engineer

The Cloud Engineer will be primarily engaged in designing and implementing Cloud...

Location

United States , Victor

Salary:

90000.00 - 110000.00 USD / Year

Brite

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Management Information Systems, or related field or 5+ years’ experience in related field
A+, Security+ and Network+ are required
Experience with advanced cloud technology is required
Experience with networking including IP Addressing/Subnetting, VLANS, Port Aggregation, DNS, DHCP, RDP, LDAP, Palo Alto and Cisco is required
Ability to travel the Northeastern US as needed
Candidate must have excellent listening skills, be organized, be able to meet demanding deadlines, be detail oriented, have excellent problem-solving skills, always take responsibility, have a great attitude, demonstrate personal integrity & honesty, maintain independence, be a self-starter and have excellent project management skills

Job Responsibility

Design, configure, test, and deploy cloud & hybrid network solutions
Design, configure, test, deploy, and monitor Identity Management & MFA solutions
Provide SME training and mentorship to peers as needed or requested
Troubleshoot networking issues, routing, speed and QoS issues
Keep current with and provide input / evaluation on new technology
Configure and support Entra/AD, DNS, DHCP, VPN, and other common technologies as they relate to customer needs
Resolve escalated issues/assigned tasks from NOC level 2 technicians
Create, maintain, review, & update technical documentation of cloud solutions
Delivery of network assessments and other consulting engagements as needed
Perform customer on-site visits to troubleshoot/repair networking equipment

Fulltime

Network Cloud Engineer

The Cloud Engineer will be primarily engaged in designing and implementing Cloud...

Location

United States , Salt Lake City

Salary:

90000.00 - 110000.00 USD / Year

Brite

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Management Information Systems, or related field or 5+ years’ experience in related field
A+, Security+ and Network+ are required
Checkpoint CCSA, MCSE, AZ-104 and AZ-700 certifications are highly preferred
Cisco certifications including CCNA, CCNE, CCDA are a plus
Palo Alto certification including PCNSA required, PSNSE preferred
Experience with advanced cloud technology is required
Experience with networking including IP Addressing/Subnetting, VLANS, Port Aggregation, DNS, DHCP, RDP, LDAP, Palo Alto and Cisco is required
Experience with MFA, SSO, and federated identity technology desired
Experience with SonicWall, Palo Alto, UniFi networking equipment desired
Experience with Cisco, Meraki, or HP networking equipment desired

Job Responsibility

Design, configure, test, and deploy cloud & hybrid network solutions
Design, configure, test, deploy, and monitor Identity Management & MFA solutions
Provide SME training and mentorship to peers as needed or requested
Troubleshoot networking issues, routing, speed and QoS issues
Keep current with and provide input / evaluation on new technology
Configure and support Entra/AD, DNS, DHCP, VPN, and other common technologies as they relate to customer needs
Resolve escalated issues/assigned tasks from NOC level 2 technicians
Create, maintain, review, & update technical documentation of cloud solutions
Delivery of network assessments and other consulting engagements as needed
Perform customer on-site visits to troubleshoot/repair networking equipment

Fulltime

NOC Technician

Robert Half

Location:
United States , Secaucus

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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