NOC Technician Job at Robert Half (Somerset)

NOC Technician

We are offering an exciting opportunity for a NOC Technician in MENTOR, Ohio. Yo...

Location

United States , Mentor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience as a NOC Technician or in a similar role
Proficiency in Active Directory and Windows OS
Demonstrated ability to troubleshoot and resolve technical issues
Familiarity with IT infrastructure including servers, switches, routers, etc.
Ability to work in a team environment and contribute to knowledge sharing
Excellent verbal and written communication skills
Ability to work in a rotational shift system, including nights and weekends
Strong problem-solving skills and the ability to think critically
Capability to work under pressure and prioritize tasks
Relevant certifications in IT and network management will be considered a plus

Job Responsibility

Receive and address support calls, aiming to resolve issues remotely or on-site
Maintain client jobs in the billing system and liaise with senior support staff for escalations or audits
Implement remote updates and patches for client servers, Microsoft products, backup and antivirus systems, and client management systems
Contribute to the design, development, implementation, deployment, and maintenance of client networks/systems
Develop and improve internal monitoring and client network/system deployment policies and procedures
Assist senior support staff with in-house or client projects as required

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

NOC Technician

You'll be joining a specialist security team that is a trusted partner to govern...

Location

United Kingdom , Watford

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Fibre Network Transmission experience or working towards
Understanding of Routing and Switching or working towards, Network+ Preferred
Understanding Incident Management and Service Operations environments
Deliver proactive network monitoring and implement corrective action to ensure optimal network performance
BT network tools and monitoring systems, Site Manager, Check MK

Job Responsibility

Operating within a 24/7 NOC, working day/night shift pattern
Monitor in-life platforms and services reacting to any events as required liaising with the customer where required
Investigating incidents and taking necessary actions to resolve and attending technical and Service management bridge calls as required
Complete fault tickets accurately and with the required detail to produce a summary report
Create Incident Schedules and liaise with Resource Management to obtain the correct skills to undertake the tasks
Ensure the Escalation/Notification profile is followed in accordance with local Escalation /Notification processes to meet the agreed SLA
Inform the Incident Manager of all Major Incidents
Liaise with Asset Management to identified Equipment/Spares needed to resolve an Incident
Liaise with Change Management to agree changes needed to resolve an Incident. May need to attend CAB
Create routine Maintenance Schedules and direct Field Teams on performing the Maintenance Routine tasks

What we offer

Competitive salary
on target bonus
Pension contribution (BT contributes 10% if employee contributes 5%)
25 days annual leave (plus bank holidays), increasing with service
18 weeks’ paid parental leave
up to two weeks paid leave for Carers
flexible benefits including cycle to work, private healthcare, season ticket loans
retail discounts including BT shop
world-class training and development opportunities
discounted broadband, mobile and TV packages including Discovery+ and TNT Sport

Fulltime

Network Operations Center NOC Technician

We are seeking a dedicated and detail-oriented Network Operations Center (NOC) T...

Location

United States , Southfield

Salary:

Not provided

123 NET

Expiration Date

Until further notice

Requirements

Must be Authorized to Work in the U.S. Without Sponsorship
1-3 Years of WAN/LAN-Related Experience
1-3 Years of IT-Related Experience
Excellent Verbal and Written Communication Skills
Strong Problem-Solving Skills
Available to Work One Weekend Shift

Job Responsibility

Monitor network and data center operations to ensure optimal performance and uptime
Manage and resolve customer tickets promptly, ensuring accurate documentation and follow-up
Take ownership of customer issues, investigate thoroughly, and drive resolutions to completion
Provide timely, clear, and accurate feedback to customers and internal teams
Handling wholesale phone number porting
Collaborate with other departments to ensure seamless communication and problem resolution
Adhere to established processes and contribute to continuous improvement efforts

What we offer

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401K
Flexible schedule

Fulltime

New

Noc Engineer -Iii

Location

United States , Ridgeland

Salary:

Not provided

Inabia Solutions & Consulting

Expiration Date

Until further notice

Requirements

Associates degree in a technical discipline or equivalent related technical experience in a wireless data/communications services capacity required
Minimum 4 years related experience in specific area or equivalent
Understanding of telecommunications technology such as LTE, 5G NSA, 5G SA or Gigabit Passive Optical Networks (G-PON)
Understanding of router/switch from Adtran, Fujitsu, Cisco, Juniper, Nokia or Equivalent
Demonstrated leadership profile to proactively track and escalate issues, engage resources to expedite service/network outages

Job Responsibility

Manage the ticket queue and ensure that all reported issues are documented and resolved in a timely manner
Interface with multiple internal and external teams, to ensure timely and accurate resolution of all reported or identified network and system issues
Perform additional duties as assigned
Perform network and system troubleshooting to identify the root cause of a network outage quickly and accurately
Investigate outage logs and help determine root cause for service interruptions
Help prepare outage reports for NOCC Supervisor and/or NOCC Manager
Serve as Tier II support of network operations teams involving complex level customer outages as well as internal network outages
Manage network outages dispatching appropriate technicians to facilitate repair/restoral of the network, escalating issues to vendor support to engineering support as needed, and acting as a liaison between disparate teams to ensure that information is flowing freely between all stakeholders
Assist with training, onboarding, and mentoring of junior NOCC Technicians

Fulltime

Network Operations Center Technician I

RedHelm is seeking a Network Operations Center Technician (Tier 1) to join our N...

Location

United States

Salary:

17.00 USD / Hour

RedHelm

Expiration Date

Until further notice

Requirements

1-3 years of experience in a NOC or IT support role
Hands-on experience with RMM platforms, Windows Server, Office 365, and ticketing systems
Strong troubleshooting experience with LAN/WAN networking technologies
1-3 years of experience with MS Windows workstations
Strong analytical and communication skills, with a customer service mindset
Ability to multi-task and adapt to a dynamic, fast-paced environment

Job Responsibility

Utilize and monitor various support tools to proactively assist clients with outages and performance issues
Triage and remediate automated alerts from various systems, escalating issues to higher-tier support teams when required
Install software, patches, and updates on servers and workstations following change control standards
Perform basic troubleshooting of WAN/edge technologies, including direct internet circuits, MPLS, SD-WAN, firewalls, and routers
Administer and troubleshoot backup platforms, handling job maintenance, restores, and configurations
Communicate with internal teams and customers, keeping them informed of ticket progress and service updates
Ensure adherence to Ideal Integrations’ operational standards and best practices

What we offer

Opportunities for career growth, training, and certification support

Fulltime

Noc communications specialist

The NOC Communications Specialist provides after-hour and weekend hours Level 1 ...

Location

United States , Harrisburg

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

Possesses excellent communication skills
both written and spoken
Ability to be clearly understood and has excellent phone etiquette
Ability to support end-users with varying IT skillsets
Ability to follow directions, especially when using established operation and knowledgebase documentation, and Commonwealth standard operating procedures
Ability to adapt to change
Detail oriented and resourceful
Excellent organizational skills
Ability to troubleshoot end-user issues and/or escalate as needed to ensure quick resolution
Experience with incident management, call tracking, and ticketing software

Job Responsibility

Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors
Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues
Works with NOC T2 Engineers, Commonwealth staff and contracted personnel, and/or third-party providers as needed
Research and updates reference publications and diagnostic aids to seek information necessary to resolve end-user issues as needed
Follows IT Service Desk and Network Operator Knowledgebase procedures and makes recommendations when improvements are needed
Promptly and properly escalate high priority issues
Utilize network management tools, such as Solar Winds and Squared up, to monitor remote sites network and hardware
Actively monitors the status of Commonwealth networks and attached network assets using established tools and promptly initiates appropriate actions
Responds to outages and system failures using established escalation processes
Provide first-line investigation and diagnosis of network incidents, logging all details and prioritization of incidents

Fulltime

Account Handler | P&C

Our client is seeking an experienced Property & Casualty Account Handler to join...

Location

United Kingdom , London

Salary:

40000.00 - 45000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Specialised technical expertise within the field
Keen interest in acquiring new skills and exploring different lines of business
Effective communication with clients and colleagues, demonstrating professionalism and respect
Proactive and assertive approach within the team and broader business context
Capability to perform under pressure and adhere to deadlines
Aptitude for streamlining team processes when applicable and introducing efficiencies
Readiness to adapt to change and implement new procedures as directed by leadership
Proficient in computer usage, including Microsoft Word, Excel, and PowerPoint
Familiarity with London Market processes and systems

Job Responsibility

Ensure efficient execution of all Broker Support tasks in alignment with company standards
Supervise the service delivery rendered by third-party providers, fostering positive collaboration and assistance
Maintain knowledge of end-to-end processes related to IBA, Premium Processing, Claims, and all middle office duties
Aid in preparing essential placement documentation, ensuring adherence to minimum standards and relevant market compliance procedures
Initiate and supervise premium processing operations, assisting processing technicians in resolving queries as necessary
Provide training and assistance to third-party service providers
Maintain an accurate and compliant record of placements using GXB
Utilise pertinent market and internal systems to facilitate the placement process
Support the internal File Audit process, collaborating with the File Review and Internal Audit team as required
Take responsibility for key contractual dates, including payment warranties, subjectivities, and NOCs

Fulltime

Lead Mobile Speed Operator

Work closely with Field Supervisor to maximize efficiency and performance of mob...

Location

United States , Philadelphia

Salary:

Not provided

Verra Mobility

Expiration Date

Until further notice

Requirements

High School Diploma or Equivalent
Good written and verbal communication skills
Ability to perform job at a high level with little on the job supervision
Ability to operate a computer
Ability to self-motivate
Ability to work first or second shift depending on assignment
assignments will require weekend shifts
Ability to stand or sit for extended periods of time
Ability to perform strenuous physical labor under adverse field conditions
Ability to use hands to handle, finger or feel

Job Responsibility

Work closely with Field Supervisor to maximize efficiency and performance of mobile unit team
Drive and deploy Mobile Speed Units to scheduled deployment sites agreed upon in the city contract
Set up, spot check and take down the Mobile Speed Unit photo system
Responsible for completing and ensuring the accuracy of court deployment forms with deployment data
Work closely with the Field Supervisor to provide continuous training to the mobile unit drivers
Responsible for training new drivers and provide continuous training to ensure maximum deployment is achieved in all assigned jurisdictions
Knowledgeable in camera setup to ensure that quality images are produced at the time of deployment
Review and verify that all deployment forms are accurate within the assigned jurisdiction
Work with Field Supervisor to produce weekly schedules for van deployments
Work closely with the Network Operations Center (NOC) / Verra Command Center (VCC) to maximize deployment hours

Fulltime

NOC Technician

Robert Half

Location:
United States , Somerset

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 15, 2026

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