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Robert Half Logo Robert Half · IT - Administration

Noc Technician

United States, Ames · Job Posted May 16, 2026
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Job Description

We are looking for a NOC Technician to join a hi-tech engineering team in Iowa in a contract-to-permanent role. This position supports network and telecommunications infrastructure by installing, testing, maintaining, and restoring equipment across a variety of site environments. The ideal candidate is comfortable working hands-on with cabling and network hardware while responding quickly to service issues and maintaining reliable system performance.

Job Responsibility

  • Install, configure, and verify telecommunications and network equipment at customer locations, carrier sites, and business facilities
  • Troubleshoot service interruptions by accessing switches and related systems, then carry out corrective actions to restore connectivity and performance
  • Perform copper and fiber cabling work, including routing, termination, splicing, fault identification, testing, and repair
  • Complete preventive maintenance and operational checks to keep communication infrastructure functioning efficiently and reduce downtime
  • Adjust equipment settings, replace defective components, and validate repairs through functional testing before returning systems to service
  • Maintain accurate service documentation covering installations, maintenance activity, repairs, and test results for reporting purposes
  • Explain equipment operation and basic care to end users or clients to support proper use after installation or service
  • Coordinate parts and materials needed for repair work and manage tasks effectively to meet service schedules
  • Support network standards and established procedures while escalating complex technical issues to senior engineering or operations teams when needed

Requirements

  • Hands-on ability to install, service, test, and troubleshoot telecommunications or network equipment
  • Experience reading and interpreting blueprints, diagrams, or technical documentation
  • Working knowledge of switches, cable installation practices, and telecommunications systems
  • Strong communication skills with the ability to explain technical issues clearly to customers and team members
  • Ability to work independently, manage priorities, and adapt to changing schedules or service demands
  • Physical capability to bend, lift heavy equipment, and work in tight or confined spaces as required
  • Valid driver's license and dependable transportation for travel to service locations
  • Effective diagnostic and time-management skills in a field service or network support environment

What we offer

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
  • Access to top jobs
  • Competitive compensation
  • Free online training
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