NOC Monitoring Engineer, Sopra Steria

NOC Monitoring Engineer

Sopra Steria

Location:
India, Chennai

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Sopra Steria, a major Tech player in Europe recognized for its consulting, digital services, and solutions, helps clients drive their digital transformation. This position involves supporting NOC operations for monitoring IT infrastructure and services 24x7, ensuring IT uptime, generating reports, logging incidents, and assisting stakeholders during major events.

Job Responsibility:

Team Member supporting NOC operations for continuous monitoring of Global IT Infrastructure (24x7) and services
proactive alerting and notifying stakeholders during critical incidents and escalations
contributing towards ensuring IT uptime, and documentation
validating for desired performance and health status of all monitoring tools deployed in NOC
generating reports related to availability, performance and capacity bottle necks at desired intervals as per operational requirements and on need basis
logging of incidents and events based on appropriate categories using ticketing tool and assigning it to the appropriate stakeholders for resolution
notifying incidents events using appropriate communication channels
provide appropriate inputs to stakeholders during major incidents
participate in all review forums to enhance process and procedure involving NOC operations

Requirements:

Knowledge of common monitoring tools and ability to interpret their metrics and ITSM tool
understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc. and devices routers, palo alto, checkpoint etc.
knowledge in routing, switching and TCP/IP troubleshooting techniques
basic knowledge of the OSI model, diagnostic skills
knowledge of Linux , Windows, command line and system diagnostics

What we offer:

Inclusive and respectful work environment
commitment against all forms of discrimination
open positions for people with disabilities

Additional Information:

Job Posted:
July 14, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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