NOC Monitoring Engineer Job at Sopra Steria (Chennai)

NOC Monitoring Engineer

Experience in Service Desk Management and Voice Support with strong communicatio...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Excellent customer service skills with a high level of focus on quality
Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or in-person
Monitor IT infrastructure and applications using tools like CTLM, Centreon, Zabbix, and ITSM platforms (ServiceNow, SMAX)
Handle incidents, alerts, and requests via ticketing tools, providing first-line fixes or escalating to L2/L3 as needed
Log and document incidents, generate reports, and track recurring issues to identify trends and potential problems
Maintain ITIL-compliant procedures and update service documents, SOPs, and KB articles
Develop dashboards for uptime, availability, and utilization metrics for infrastructure and applications
Collaborate with the monitoring team, manage shifts, and provide training and documentation support
Maintain and Update Service Documents and SOP
Responsible for identifying potential problems and/or trends of repetitive Incidents

Job Responsibility

Monitor the events or alerts on monitoring tools
perform initial investigation
raise with the Support team.

What we offer

Inclusive work environment
Respect for all differences
Positions open to people with disabilities.

Fulltime

NOC Monitoring Engineer-Infrastructure Management

Project Description: Experience in Service Desk Management and Voice Support wit...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Excellent customer service skills with a high level of focus on quality
First Point of Contact: Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or in-person
Monitor IT infrastructure and applications using tools like CTLM, Centreon, Zabbix, and ITSM platforms (ServiceNow, SMAX)
Handle incidents, alerts, and requests via ticketing tools, providing first-line fixes or escalating to L2/L3 as needed
Log and document incidents, generate reports, and track recurring issues to identify trends and potential problems
Maintain ITIL-compliant procedures and update service documents, SOPs, and KB articles
Develop dashboards for uptime, availability, and utilization metrics for infrastructure and applications
Collaborate with the monitoring team, manage shifts, and provide training and documentation support
Maintain and Update Service Documents and SOP
Responsible for identifying potential problems and/or trends of repetitive Incidents

Job Responsibility

Monitor the events or alerts on monitoring tools, perform initial investigation, and raise with the Support team

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
Open to people with disabilities

Noc Engineer

The NOC Engineer will monitor IT infrastructure, troubleshoot incidents, and ens...

Location

Salary:

Not provided

ACI Infotech

Expiration Date

Until further notice

Requirements

3+ years of experience in NOC or technical support
Hands-on knowledge of routers and switches (Cisco/Juniper)
Strong skills in Windows and Linux administration
Scripting knowledge (Bash/Python preferred)
Certifications such as CompTIA A+, Network+, or ITIL Foundation

Job Responsibility

Monitor networks and servers using SolarWinds, Splunk, and Zabbix
Troubleshoot and resolve L1/L2 issues (e.g., latency, downtime, connectivity)
Escalate critical incidents promptly to higher support tiers
Document tickets in ServiceNow/JIRA
Maintain SOPs, runbooks, and knowledge base for recurring issues

Fulltime

Network Operations Center (NOC) Lead – Offshore Support

The NOC Lead will manage 24/7 offshore IT operations, ensuring service uptime an...

Location

India , Hyderabad

Salary:

Not provided

ACI Infotech

Expiration Date

Until further notice

Requirements

8+ years in NOC/IT Ops, 3+ in leadership
Tools: SolarWinds, Nagios, PRTG
Strong networking knowledge (TCP/IP, VPN, Cloud)
Certifications: CompTIA Network+, ITIL v3/v4
Excellent leadership & communication

Job Responsibility

Lead a team of NOC Engineers for 24/7 offshore monitoring and incident management
Act as escalation point for critical outages (P1/P2 incidents)
Enforce ITIL workflows across Incident/Change/Problem management
Generate daily/weekly reports on uptime, MTTR, and incident trends
Coordinate with onshore teams/vendors for RCA and resolution
Drive continuous improvement in NOC operations

Fulltime

Noc Engineer

We’re Quickline, and we believe everyone deserves great internet. Whoever you ar...

Location

United Kingdom , Willerby

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience working as a NOC Engineer or a Similar Role
Experience in Network switching, FWA 5Ghz, VLANS, Subnetting and Routing Protocols
Comfortable Working in a Fast-Paced Network Environment
Excellent systems, Microsoft packages working knowledge. Skills with a Critical Eye for Attention to Detail
Experience of Working on RCA’s and RFO’s

Job Responsibility

Monitoring & Management of the Quickline Infrastructure, Radio & 5G Networks
Rapid reaction to Issues, Outages, and Alarms
Key Management of Quickline Problem and Change Policy
Incident Manage & Reporting on potential Issues affecting the Quickline Network
Managing Security on the Quickline Network Including Access to Sites, Street Cabinets and Key Secure Locations

What we offer

Pension – 5% employer / 5% employee contribution
Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts
25 days annual leave + bank holidays, your birthday, house move and wedding day off
Option to buy up to 3 additional days annual leave
High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc
Free Parking on site
Regular ‘Lunch & Learns’
Social Events – Summer and End of Year parties etc
Customer Obsessed Awards - Regular opportunities to win

Fulltime

Noc Engineer

We’re Quickline, and we believe everyone deserves great internet. Whoever you ar...

Location

United Kingdom , Willerby

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience working as a NOC Engineer or a Similar Role
Experience in Network switching, FWA 5Ghz, VLANS, Subnetting and Routing Protocols
Comfortable Working in a Fast-Paced Network Environment
Excellent systems, Microsoft packages working knowledge. Skills with a Critical Eye for Attention to Detail
Experience of Working on RCA’s and RFO’s
Working Knowledge of SONAR and Zabbix preferred but not essential

Job Responsibility

Monitoring & Management of the Quickline Infrastructure, Radio & 5G Networks
Rapid reaction to Issues, Outages, and Alarms
Key Management of Quickline Problem and Change Policy
Incident Manage & Reporting on potential Issues affecting the Quickline Network
Managing Security on the Quickline Network Including Access to Sites, Street Cabinets and Key Secure Locations

What we offer

Pension – 5% employer / 5% employee contribution
Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts
25 days annual leave + bank holidays, your birthday, house move and wedding day off
Option to buy up to 5 additional days annual leave
High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc
Free Parking on site
Regular ‘Lunch & Learns’
Social Events – Summer and End of Year parties etc
Customer Obsessed Awards - Regular opportunities to win and more

Fulltime

New

Network Operations Center (NOC) Manager – Public Sector SLED

The NOC Delivery Manager will lead a 24x7 operations center, ensuring effective ...

Location

United States , Baltimore

Salary:

90000.00 - 150000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 5 years as an IT Operations Center Manager
Minimum 10 years of experience in network operations, including at least 5 years managing a Net Operations Center (NOC) or similar 24x7X365 operations team
Minimum 5 years monitoring and managing configuration of 500+ network devices
Minimum 5 years monitoring and managing a virtual server environment
Strong technical expertise in networking and fiber technologies
Bachelor’s degree required
Current ITIL Foundation certification and one Intermediate-level ITIL certification

Job Responsibility

Manage NOC operations, ensuring continuous monitoring and support for network and server environments
Directly manage all NOC staff, including shift leads, engineers, and technicians
oversee staffing, scheduling, training, and performance management Lead and mentor fostering technical excellence and accountability
Serve as the single point of contact for all NOC operations, service restoration, and incident escalation—available 24x7, 365 days/year
Oversee configuration, monitoring, and maintenance of 500+ network devices (routers, switches, firewalls, fiber connectivity)
Lead the design, implementation, and continuous improvement of NOC processes, including monitoring, event management, incident response, and change management
Manage virtual server environments for high availability and performance
Develop operational processes, escalation procedures, and incident response plans aligned with ITIL best practices
Manage service assurance tools, dashboards, and reporting for network performance, availability, and SLA compliance
Coordinate cross-functional teams and vendors for network upgrades, fiber deployments, and infrastructure projects

What we offer

Competitive compensation, benefits, and career growth opportunities
medical, dental, and vision insurance with an employer contribution
flexible spending or health savings account
life and AD&D insurance
short and long term disability coverage
paid time off
employee assistance
participation in a 401k program with company match
additional voluntary or legally-required benefits

Fulltime

NOC L1 Engineer

We are looking for NOC L1 Engineer who will be responsible for day-to day networ...

Location

India , Delhi

Salary:

Not provided

Excitel

Expiration Date

Until further notice

Requirements

Excellent technical skills over Huawei platform i.e. routers & switches
Good knowledge on monitoring tools
Teamwork and collaboration
Analytical and problems solving
Networking and interpersonal skills
Should have good and effective communication skills
Graduate (B.Tech) or Diploma/ certification in CCNA/ CCNP
3+ years of experience working as NOC Engineer

Job Responsibility

Identification of technical faults and major escalations and provide solutions for it
Coordination with L2 team for immediate troubleshooting on the identified technical faults
Ensure 24/7 availability of the production environment and lead the daily operations of the production environment
On call support with Last mile vendor/partners (ERP)
Implementation of Incident driven emergency changes
Provide on - call support to stakeholders

Fulltime

NOC Monitoring Engineer

Sopra Steria

Location:
India , Chennai

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
July 14, 2025

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Job Description:

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