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NOC Monitoring Engineer

https://www.soprasteria.com Logo

Sopra Steria

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Location:
India , Chennai

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Sopra Steria, a major Tech player in Europe recognized for its consulting, digital services, and solutions, helps clients drive their digital transformation. This position involves supporting NOC operations for monitoring IT infrastructure and services 24x7, ensuring IT uptime, generating reports, logging incidents, and assisting stakeholders during major events.

Job Responsibility:

  • Team Member supporting NOC operations for continuous monitoring of Global IT Infrastructure (24x7) and services
  • proactive alerting and notifying stakeholders during critical incidents and escalations
  • contributing towards ensuring IT uptime, and documentation
  • validating for desired performance and health status of all monitoring tools deployed in NOC
  • generating reports related to availability, performance and capacity bottle necks at desired intervals as per operational requirements and on need basis
  • logging of incidents and events based on appropriate categories using ticketing tool and assigning it to the appropriate stakeholders for resolution
  • notifying incidents events using appropriate communication channels
  • provide appropriate inputs to stakeholders during major incidents
  • participate in all review forums to enhance process and procedure involving NOC operations

Requirements:

  • Knowledge of common monitoring tools and ability to interpret their metrics and ITSM tool
  • understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc. and devices routers, palo alto, checkpoint etc.
  • knowledge in routing, switching and TCP/IP troubleshooting techniques
  • basic knowledge of the OSI model, diagnostic skills
  • knowledge of Linux , Windows, command line and system diagnostics
What we offer:
  • Inclusive and respectful work environment
  • commitment against all forms of discrimination
  • open positions for people with disabilities

Additional Information:

Job Posted:
July 14, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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