CrawlJobs Logo

NOC Monitoring Engineer

https://www.soprasteria.com Logo

Sopra Steria

Location Icon

Location:
India , Noida

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Experience in Service Desk Management and Voice Support with strong communication skills; Monitor the events or alerts on monitoring tools, perform initial investigation, and raise with the Support team.

Job Responsibility:

  • Monitor the events or alerts on monitoring tools
  • perform initial investigation
  • raise with the Support team.

Requirements:

  • Excellent customer service skills with a high level of focus on quality
  • Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or in-person
  • Monitor IT infrastructure and applications using tools like CTLM, Centreon, Zabbix, and ITSM platforms (ServiceNow, SMAX)
  • Handle incidents, alerts, and requests via ticketing tools, providing first-line fixes or escalating to L2/L3 as needed
  • Log and document incidents, generate reports, and track recurring issues to identify trends and potential problems
  • Maintain ITIL-compliant procedures and update service documents, SOPs, and KB articles
  • Develop dashboards for uptime, availability, and utilization metrics for infrastructure and applications
  • Collaborate with the monitoring team, manage shifts, and provide training and documentation support
  • Maintain and Update Service Documents and SOP
  • Responsible for identifying potential problems and/or trends of repetitive Incidents
  • Preferred experience in cloud environments (OCI, Azure) and certifications relevant to IT operations and monitoring.

Nice to have:

  • Preferred experience in cloud environments (OCI, Azure)
  • certifications relevant to IT operations and monitoring.
What we offer:
  • Inclusive work environment
  • Respect for all differences
  • Positions open to people with disabilities.

Additional Information:

Job Posted:
September 09, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for NOC Monitoring Engineer

NOC Monitoring Engineer

Sopra Steria, a major Tech player in Europe recognized for its consulting, digit...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge of common monitoring tools and ability to interpret their metrics and ITSM tool
  • understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc. and devices routers, palo alto, checkpoint etc.
  • knowledge in routing, switching and TCP/IP troubleshooting techniques
  • basic knowledge of the OSI model, diagnostic skills
  • knowledge of Linux , Windows, command line and system diagnostics
Job Responsibility
Job Responsibility
  • Team Member supporting NOC operations for continuous monitoring of Global IT Infrastructure (24x7) and services
  • proactive alerting and notifying stakeholders during critical incidents and escalations
  • contributing towards ensuring IT uptime, and documentation
  • validating for desired performance and health status of all monitoring tools deployed in NOC
  • generating reports related to availability, performance and capacity bottle necks at desired intervals as per operational requirements and on need basis
  • logging of incidents and events based on appropriate categories using ticketing tool and assigning it to the appropriate stakeholders for resolution
  • notifying incidents events using appropriate communication channels
  • provide appropriate inputs to stakeholders during major incidents
  • participate in all review forums to enhance process and procedure involving NOC operations
What we offer
What we offer
  • Inclusive and respectful work environment
  • commitment against all forms of discrimination
  • open positions for people with disabilities
  • Fulltime
Read More
Arrow Right

NOC Monitoring Engineer-Infrastructure Management

Project Description: Experience in Service Desk Management and Voice Support wit...
Location
Location
India , Noida
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent customer service skills with a high level of focus on quality
  • First Point of Contact: Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or in-person
  • Monitor IT infrastructure and applications using tools like CTLM, Centreon, Zabbix, and ITSM platforms (ServiceNow, SMAX)
  • Handle incidents, alerts, and requests via ticketing tools, providing first-line fixes or escalating to L2/L3 as needed
  • Log and document incidents, generate reports, and track recurring issues to identify trends and potential problems
  • Maintain ITIL-compliant procedures and update service documents, SOPs, and KB articles
  • Develop dashboards for uptime, availability, and utilization metrics for infrastructure and applications
  • Collaborate with the monitoring team, manage shifts, and provide training and documentation support
  • Maintain and Update Service Documents and SOP
  • Responsible for identifying potential problems and/or trends of repetitive Incidents
Job Responsibility
Job Responsibility
  • Monitor the events or alerts on monitoring tools, perform initial investigation, and raise with the Support team
What we offer
What we offer
  • Commitment to fighting against all forms of discrimination
  • Inclusive and respectful work environment
  • Open to people with disabilities
Read More
Arrow Right

Noc Engineer

The NOC Engineer will monitor IT infrastructure, troubleshoot incidents, and ens...
Location
Location
Salary
Salary:
Not provided
aciinfotech.com Logo
ACI Infotech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in NOC or technical support
  • Hands-on knowledge of routers and switches (Cisco/Juniper)
  • Strong skills in Windows and Linux administration
  • Scripting knowledge (Bash/Python preferred)
  • Certifications such as CompTIA A+, Network+, or ITIL Foundation
Job Responsibility
Job Responsibility
  • Monitor networks and servers using SolarWinds, Splunk, and Zabbix
  • Troubleshoot and resolve L1/L2 issues (e.g., latency, downtime, connectivity)
  • Escalate critical incidents promptly to higher support tiers
  • Document tickets in ServiceNow/JIRA
  • Maintain SOPs, runbooks, and knowledge base for recurring issues
  • Fulltime
Read More
Arrow Right

Network Operations Center (NOC) Lead – Offshore Support

The NOC Lead will manage 24/7 offshore IT operations, ensuring service uptime an...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
aciinfotech.com Logo
ACI Infotech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years in NOC/IT Ops, 3+ in leadership
  • Tools: SolarWinds, Nagios, PRTG
  • Strong networking knowledge (TCP/IP, VPN, Cloud)
  • Certifications: CompTIA Network+, ITIL v3/v4
  • Excellent leadership & communication
Job Responsibility
Job Responsibility
  • Lead a team of NOC Engineers for 24/7 offshore monitoring and incident management
  • Act as escalation point for critical outages (P1/P2 incidents)
  • Enforce ITIL workflows across Incident/Change/Problem management
  • Generate daily/weekly reports on uptime, MTTR, and incident trends
  • Coordinate with onshore teams/vendors for RCA and resolution
  • Drive continuous improvement in NOC operations
  • Fulltime
Read More
Arrow Right

Noc Engineer

We’re Quickline, and we believe everyone deserves great internet. Whoever you ar...
Location
Location
United Kingdom , Willerby
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working as a NOC Engineer or a Similar Role
  • Experience in Network switching, FWA 5Ghz, VLANS, Subnetting and Routing Protocols
  • Comfortable Working in a Fast-Paced Network Environment
  • Excellent systems, Microsoft packages working knowledge. Skills with a Critical Eye for Attention to Detail
  • Experience of Working on RCA’s and RFO’s
Job Responsibility
Job Responsibility
  • Monitoring & Management of the Quickline Infrastructure, Radio & 5G Networks
  • Rapid reaction to Issues, Outages, and Alarms
  • Key Management of Quickline Problem and Change Policy
  • Incident Manage & Reporting on potential Issues affecting the Quickline Network
  • Managing Security on the Quickline Network Including Access to Sites, Street Cabinets and Key Secure Locations
What we offer
What we offer
  • Pension – 5% employer / 5% employee contribution
  • Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts
  • 25 days annual leave + bank holidays, your birthday, house move and wedding day off
  • Option to buy up to 3 additional days annual leave
  • High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc
  • Free Parking on site
  • Regular ‘Lunch & Learns’
  • Social Events – Summer and End of Year parties etc
  • Customer Obsessed Awards - Regular opportunities to win
  • Fulltime
Read More
Arrow Right

Noc Engineer

We’re Quickline, and we believe everyone deserves great internet. Whoever you ar...
Location
Location
United Kingdom , Willerby
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working as a NOC Engineer or a Similar Role
  • Experience in Network switching, FWA 5Ghz, VLANS, Subnetting and Routing Protocols
  • Comfortable Working in a Fast-Paced Network Environment
  • Excellent systems, Microsoft packages working knowledge. Skills with a Critical Eye for Attention to Detail
  • Experience of Working on RCA’s and RFO’s
  • Working Knowledge of SONAR and Zabbix preferred but not essential
Job Responsibility
Job Responsibility
  • Monitoring & Management of the Quickline Infrastructure, Radio & 5G Networks
  • Rapid reaction to Issues, Outages, and Alarms
  • Key Management of Quickline Problem and Change Policy
  • Incident Manage & Reporting on potential Issues affecting the Quickline Network
  • Managing Security on the Quickline Network Including Access to Sites, Street Cabinets and Key Secure Locations
What we offer
What we offer
  • Pension – 5% employer / 5% employee contribution
  • Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts
  • 25 days annual leave + bank holidays, your birthday, house move and wedding day off
  • Option to buy up to 5 additional days annual leave
  • High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc
  • Free Parking on site
  • Regular ‘Lunch & Learns’
  • Social Events – Summer and End of Year parties etc
  • Customer Obsessed Awards - Regular opportunities to win and more
  • Fulltime
Read More
Arrow Right
New

Network Operations Center (NOC) Manager – Public Sector SLED

The NOC Delivery Manager will lead a 24x7 operations center, ensuring effective ...
Location
Location
United States , Baltimore
Salary
Salary:
90000.00 - 150000.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5 years as an IT Operations Center Manager
  • Minimum 10 years of experience in network operations, including at least 5 years managing a Net Operations Center (NOC) or similar 24x7X365 operations team
  • Minimum 5 years monitoring and managing configuration of 500+ network devices
  • Minimum 5 years monitoring and managing a virtual server environment
  • Strong technical expertise in networking and fiber technologies
  • Bachelor’s degree required
  • Current ITIL Foundation certification and one Intermediate-level ITIL certification
Job Responsibility
Job Responsibility
  • Manage NOC operations, ensuring continuous monitoring and support for network and server environments
  • Directly manage all NOC staff, including shift leads, engineers, and technicians
  • oversee staffing, scheduling, training, and performance management Lead and mentor fostering technical excellence and accountability
  • Serve as the single point of contact for all NOC operations, service restoration, and incident escalation—available 24x7, 365 days/year
  • Oversee configuration, monitoring, and maintenance of 500+ network devices (routers, switches, firewalls, fiber connectivity)
  • Lead the design, implementation, and continuous improvement of NOC processes, including monitoring, event management, incident response, and change management
  • Manage virtual server environments for high availability and performance
  • Develop operational processes, escalation procedures, and incident response plans aligned with ITIL best practices
  • Manage service assurance tools, dashboards, and reporting for network performance, availability, and SLA compliance
  • Coordinate cross-functional teams and vendors for network upgrades, fiber deployments, and infrastructure projects
What we offer
What we offer
  • Competitive compensation, benefits, and career growth opportunities
  • medical, dental, and vision insurance with an employer contribution
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally-required benefits
  • Fulltime
Read More
Arrow Right

NOC L1 Engineer

We are looking for NOC L1 Engineer who will be responsible for day-to day networ...
Location
Location
India , Delhi
Salary
Salary:
Not provided
excitel.com Logo
Excitel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent technical skills over Huawei platform i.e. routers & switches
  • Good knowledge on monitoring tools
  • Teamwork and collaboration
  • Analytical and problems solving
  • Networking and interpersonal skills
  • Should have good and effective communication skills
  • Graduate (B.Tech) or Diploma/ certification in CCNA/ CCNP
  • 3+ years of experience working as NOC Engineer
Job Responsibility
Job Responsibility
  • Identification of technical faults and major escalations and provide solutions for it
  • Coordination with L2 team for immediate troubleshooting on the identified technical faults
  • Ensure 24/7 availability of the production environment and lead the daily operations of the production environment
  • On call support with Last mile vendor/partners (ERP)
  • Implementation of Incident driven emergency changes
  • Provide on - call support to stakeholders
  • Fulltime
Read More
Arrow Right