NOC Monitoring Engineer Job at Sopra Steria (Noida)

NOC Monitoring Engineer

Sopra Steria, a major Tech player in Europe recognized for its consulting, digit...

Location

India , Chennai

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Knowledge of common monitoring tools and ability to interpret their metrics and ITSM tool
understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc. and devices routers, palo alto, checkpoint etc.
knowledge in routing, switching and TCP/IP troubleshooting techniques
basic knowledge of the OSI model, diagnostic skills
knowledge of Linux , Windows, command line and system diagnostics

Job Responsibility

Team Member supporting NOC operations for continuous monitoring of Global IT Infrastructure (24x7) and services
proactive alerting and notifying stakeholders during critical incidents and escalations
contributing towards ensuring IT uptime, and documentation
validating for desired performance and health status of all monitoring tools deployed in NOC
generating reports related to availability, performance and capacity bottle necks at desired intervals as per operational requirements and on need basis
logging of incidents and events based on appropriate categories using ticketing tool and assigning it to the appropriate stakeholders for resolution
notifying incidents events using appropriate communication channels
provide appropriate inputs to stakeholders during major incidents
participate in all review forums to enhance process and procedure involving NOC operations

What we offer

Inclusive and respectful work environment
commitment against all forms of discrimination
open positions for people with disabilities

Fulltime

NOC Monitoring Engineer-Infrastructure Management

Project Description: Experience in Service Desk Management and Voice Support wit...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Excellent customer service skills with a high level of focus on quality
First Point of Contact: Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or in-person
Monitor IT infrastructure and applications using tools like CTLM, Centreon, Zabbix, and ITSM platforms (ServiceNow, SMAX)
Handle incidents, alerts, and requests via ticketing tools, providing first-line fixes or escalating to L2/L3 as needed
Log and document incidents, generate reports, and track recurring issues to identify trends and potential problems
Maintain ITIL-compliant procedures and update service documents, SOPs, and KB articles
Develop dashboards for uptime, availability, and utilization metrics for infrastructure and applications
Collaborate with the monitoring team, manage shifts, and provide training and documentation support
Maintain and Update Service Documents and SOP
Responsible for identifying potential problems and/or trends of repetitive Incidents

Job Responsibility

Monitor the events or alerts on monitoring tools, perform initial investigation, and raise with the Support team

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
Open to people with disabilities

Noc Engineer

The NOC Engineer will monitor IT infrastructure, troubleshoot incidents, and ens...

Location

Salary:

Not provided

ACI Infotech

Expiration Date

Until further notice

Requirements

3+ years of experience in NOC or technical support
Hands-on knowledge of routers and switches (Cisco/Juniper)
Strong skills in Windows and Linux administration
Scripting knowledge (Bash/Python preferred)
Certifications such as CompTIA A+, Network+, or ITIL Foundation

Job Responsibility

Monitor networks and servers using SolarWinds, Splunk, and Zabbix
Troubleshoot and resolve L1/L2 issues (e.g., latency, downtime, connectivity)
Escalate critical incidents promptly to higher support tiers
Document tickets in ServiceNow/JIRA
Maintain SOPs, runbooks, and knowledge base for recurring issues

Fulltime

Network Operations Center (NOC) Lead – Offshore Support

The NOC Lead will manage 24/7 offshore IT operations, ensuring service uptime an...

Location

India , Hyderabad

Salary:

Not provided

ACI Infotech

Expiration Date

Until further notice

Requirements

8+ years in NOC/IT Ops, 3+ in leadership
Tools: SolarWinds, Nagios, PRTG
Strong networking knowledge (TCP/IP, VPN, Cloud)
Certifications: CompTIA Network+, ITIL v3/v4
Excellent leadership & communication

Job Responsibility

Lead a team of NOC Engineers for 24/7 offshore monitoring and incident management
Act as escalation point for critical outages (P1/P2 incidents)
Enforce ITIL workflows across Incident/Change/Problem management
Generate daily/weekly reports on uptime, MTTR, and incident trends
Coordinate with onshore teams/vendors for RCA and resolution
Drive continuous improvement in NOC operations

Fulltime

Network Engineer

We are seeking a Network Engineer with strong Network Operations Center (NOC) ex...

Location

United States , Alpharetta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3–5 years of experience supporting network infrastructure in a Network Operations Center (NOC), network engineering, or infrastructure support role
Experience working in a Managed Service Provider (MSP) or multi-client environment supporting multiple networks
Strong troubleshooting skills with experience diagnosing network outages and responding to monitoring alerts
Experience supporting routers, switches, wireless networks, and multiple firewall platforms
Solid understanding of networking technologies including TCP/IP, DNS, DHCP, VLANs, routing, and switching concepts
Experience responding to alerts, escalations, and service incidents within a NOC environment
Familiarity with network monitoring and diagnostic tools used for troubleshooting and infrastructure visibility
Ability to clearly communicate technical findings and provide updates during incident response situations
Experience supporting multi-network or multi-site environments is beneficial
Strong analytical skills and attention to detail are important for success in this role

Job Responsibility

Monitor network infrastructure using NOC monitoring platforms to ensure network availability and performance
Respond to alerts and incidents related to network connectivity, access points, routing issues, and firewall events
Troubleshoot outages and escalate or resolve issues impacting network services
Participate in operational incident response and follow structured troubleshooting methodologies during service disruptions
Deploy, configure, and maintain network infrastructure including routers, switches, firewalls, and wireless access points
Support network environments across multiple client infrastructures and distributed locations
Assist with network upgrades, configuration updates, and infrastructure improvements
Assist with implementation and maintenance of network security practices and firewall configurations
Support multiple firewall platforms and maintain network segmentation and access control policies
Maintain accurate documentation of network configurations, incident response procedures, and troubleshooting steps

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

NOC Engineer / Junior Network Engineer

We are seeking a NOC Engineer / entry level Network Engineer to support and moni...

Location

United States , Marietta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP)
Familiarity with routers, switches, and firewalls
Experience with monitoring tools and ticketing systems
Strong troubleshooting and problem-solving skills
Ability to work in a shift-based or 24/7 environment

Job Responsibility

Monitor network systems, servers, and infrastructure for performance and availability
Respond to alerts, incidents, and outages in a timely manner
Troubleshoot network issues (connectivity, latency, packet loss, etc.)
Escalate complex issues to senior engineers when needed
Maintain documentation for incidents, processes, and configurations
Assist with network maintenance, upgrades, and patching
Support ticketing systems and follow SLAs

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Network Operations Center L1

The NOC Level 1 is responsible for the continuous monitoring of network, server,...

Location

Philippines , Cebu City

Salary:

Not provided

STAFFVIRTUAL

Expiration Date

Until further notice

Requirements

Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN)
Basic knowledge of incident management and ticketing systems
Strong analytical and problem-solving skills
Good verbal and written communication skills
Ability to work in a fast-paced, 24/7 operational environment

Job Responsibility

Monitor network, server, and application alerts using NOC monitoring tools (e.g.,SolarWinds, Nagios, Zabbix, Splunk)
Identify, log, and prioritize incidents and service requests according to established procedures
Perform initial troubleshooting for network, system, and application-related issues
Escalate unresolved issues to NOC Level 2/3 or appropriate engineering teams following escalation protocols
Create, update, and maintain incident tickets with accurate documentation of actions taken
Communicate incident status and resolution updates to stakeholders and end users
Follow standard operating procedures (SOPs), runbooks, and incident management processes
Monitor backup jobs, system health checks, and scheduled maintenance activities
Participate in shift-based work, including nights, weekends, and holidays if required
Contribute to continuous process improvement by identifying recurring issues and knowledge gaps

What we offer

Competitive compensation and benefits package
Training, career growth, and global exposure
A collaborative and supportive team culture

Linux System Administrator - NOC

We are looking for an experienced NOC Linux Specialist to support our Hunt: Show...

Location

Poland

Salary:

Not provided

Crytek

Expiration Date

Until further notice

Requirements

Strong troubleshooting and problem-solving skills
Knowledge of at least one scripting language (Shell, Python, etc.)
Experience as a Linux System Administrator or NOC Engineer
Experience with monitoring systems (Prometheus and Grafana are preferred)
Must be available to work in shifts
Excellent written and verbal English
Experience in automation/configuration management tools (Ansible is preferable), and version control with Git
Hands - on experience with virtualization technologies
Database knowledge: Postgres, Redis, MongoDB
Familiar with the following protocols and services (desirable and will be considered as a strong advantage): TCP/IP, DNS, HTTP/HTTPS, VPN (IPSec, OpenVPN), NGINX, HAProxy

Job Responsibility

Monitoring and operation of the 24×7×365 hosted data-center environment using the monitoring tools Zabbix, Grafana etc
Installation, configuration and patching of system and game software
Ensure appropriate, accurate, up-to-date technical documentation is available for systems and game logic, and environment
Operate and maintain a dynamic, highly available environment

What we offer

Career Path
International Environment
German Classes

NOC Monitoring Engineer

Sopra Steria

Location:
India , Noida

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
September 09, 2025

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