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Join us at Provectus to be a part of a team that is dedicated to building cutting-edge technology solutions that have a positive impact on society. Our company specializes in AI and ML technologies, cloud services, and data engineering, and we take pride in our ability to innovate and push the boundaries of what's possible. As a NOC engineer, you will be an entry point of communications for our customers. Also, you are the first to monitor, maintain, troubleshoot, and recover the client's infrastructure. This is a good opportunity to develop your DevOps career.
Job Responsibility:
Monitor all of our data centers, servers, applications, performance and availability
Assess and prioritize faults, and respond or escalate accordingly
Providing 24/7 technical support
Verbal and written communications with customers
Follow NOC processes and procedures for efficient monitoring and communication
Troubleshoot issues by utilizing provided toolbox and define new advanced tools
Requirements:
Experience with Linux (CentOS, Ubuntu) for at least 1 year
Understanding of AWS Cloud
Intermediate English level
Analytical and logical thinking
Ability to learn fast
Shift work schedule (shift 12 hours, from 9 to 21 (UTC +2), night and day alternate, schedule 12h through 48h)
Experience in Network management and scripting
Nice to have:
IT or computer science education
Experience with Zabbix, Grafana or any other monitoring systems
Experience in Docker, Kubernetes, opentelemetry
What we offer:
Attractive professional and educational opportunities, interesting technical projects, chances to engage with the latest technologies and fun colleagues who make every online and offline event a treat