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Aristocrat Interactive is looking for a NOC Engineer to monitor and support production systems, ensure service availability, provide status updates, and coordinate with operations and engineering teams to identify and resolve issues.
Job Responsibility:
Monitor and support company production systems to ensure efficient performance
Verify service availability and promptly send out status updates
Identify root causes of production issues and coordinate with operations and engineering teams to resolve them
Develop and maintain technical protocols and procedures for system alerts and malfunctions
Apply monitoring and logging tools for tracking and analyzing system performance
Collaborate effectively with team members to address and mitigate system anomalies
Requirements:
Ability to work in 24x7 shifts, including weekends and holidays
Proven technical troubleshooting ability
Proficient in English, both verbal and written
Strong interpersonal and communication skills
Degree or equivalent experience in Computer Science, Software Engineering, Industrial Management, or related field, or current enrollment in such programs
Experience or knowledge in Microsoft servers (MCP level) is a must
Proficiency in SQL is required
Nice to have:
Knowledge of scripting languages such as PowerShell, Bash, or Python is an advantage
Previous experience with monitoring and logging tools is a plus