Noc Engineer Jobs

Noc Engineer

ACI Infotech

Location:

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The NOC Engineer will monitor IT infrastructure, troubleshoot incidents, and ensure continuous uptime. This role requires strong problem-solving skills, adherence to ITIL processes, and teamwork in a fast-paced offshore environment.

Job Responsibility:

Monitor networks and servers using SolarWinds, Splunk, and Zabbix
Troubleshoot and resolve L1/L2 issues (e.g., latency, downtime, connectivity)
Escalate critical incidents promptly to higher support tiers
Document tickets in ServiceNow/JIRA
Maintain SOPs, runbooks, and knowledge base for recurring issues

Requirements:

3+ years of experience in NOC or technical support
Hands-on knowledge of routers and switches (Cisco/Juniper)
Strong skills in Windows and Linux administration
Scripting knowledge (Bash/Python preferred)
Certifications such as CompTIA A+, Network+, or ITIL Foundation

Additional Information:

Job Posted:
December 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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