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This is a high-profile No7 Counter Manager role based at Westfield Stratford, one of the UK’s most dynamic retail destinations with excellent transport links across London and beyond. You’ll be working in a brand-new, modern Beauty Hall as part of a collaborative and supportive team, in an environment that champions energy, creativity, and ambition. This role is ideal for a commercially minded leader with a strong sales focus, who thrives on driving performance and maximising opportunities. You will empower and develop your team through industry-leading training and coaching, inspiring them to deliver outstanding customer experiences while consistently achieving and exceeding sales targets.
Job Responsibility:
Work with your regional manager to create business plans and drive in store promotions and No7 offers
Lead by example and inspire and motivate your team to achieve and exceed their sales targets and goals
Get stuck in selling products and providing personalised consultations using the latest skincare, make up and beauty products
Ensure your team of advisors provides the best customer service and creates strong connections so that they keep coming back
Create a vibrant and supportive working environment by nurturing relations with your store team, sharing knowledge and tips and celebrating individual and team success
Make sure your counter is always clean, well-stocked and beautifully presented to showcase the range of No7 skincare and beauty products
Complete our award-winning 12- month Skin School development programme
Be an enthusiastic ambassador for the No7 Brand
Requirements:
Management or team leader experience in a beauty retail setting
Demonstrable experience working with business plans and achieving sales targets
Ability to inspire and motivate teams to deliver against sales objectives
Enjoy sales and selling - you will work alongside your team to meet your KPIs
A passion for makeup, skincare and the No7 brand
Comfortable approaching customers and applying make-up and skincare
Able to communicate with a wide variety of people from your team to customers to regional and store managers
Enthusiasm for your ongoing learning and development journey - the desire and motivation to expand your makeup and skincare knowledge and share this with customers is a must
Nice to have:
Experience coaching teams and reviewing individual and team performance
What we offer:
Generous employee discount on our own brands and partner businesses
Your own quarterly allocation of No 7 products for you to try out at home and further share your insights with your customers
Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment
Boots Retirement Savings Plan
Discretionary annual bonus
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme